Front Office Host | Full Time

Hyatt Regency Salt Lake City; Salt Lake City (UT); On-site; USD 30,000 - 40,000; Full time

Job summary

Hyatt Regency Salt Lake City is seeking enthusiastic Front Office Colleagues to enhance our guests' experiences in the heart of downtown Salt Lake City. In this role, you will handle guest registration, address inquiries, and play a key part in creating memorable stays.

A successful candidate will have excellent communication skills, a commitment to customer service, and the ability to work a flexible schedule, including weekends and holidays. Join us at Hyatt Regency, where service excellence is our priority.

Qualifications

• Desire to satisfy the needs of others in a fast-paced environment.
• Ability to stand for long periods of time.
• Previous hotel experience is preferred.

Responsibilities

• Responsible for the guest registration process and communicating hotel services.
• Process forms of payment and respond to guest inquiries.
• Ensure guest satisfaction through problem resolution.

Skills

Customer service experience

Communication skills

Ability to work flexible hours

Job description

Elevate Your Career at the Premier Hotel in Downtown Salt Lake City

At Hyatt Regency Salt Lake City, we bring together spacious rooms, stunning mountain views, outdoor amenities, and exceptional dining in the heart of downtown, setting a new standard in hospitality. We're looking for enthusiastic, service-oriented individuals who thrive on connecting with people from around the globe. As part of our team, you'll proudly represent the Hyatt Regency brand and play a key role in delivering exceptional experiences for our guests every day. Take the first step toward joining a global company that values personal connections, teamwork, and exceptional service.

Front Office Colleagues

Front Office Colleagues are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment, responding to guest inquiries, problem resolution, and guest satisfaction. You'll be the face of Hyatt as a Front Office Colleague. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills are required.
• Ability to stand for long periods of time.
• Previous hotel experience is preferred.
• Excellent customer service experience is required.
• Must be able to work a flexible schedule; including morning and afternoon shifts with weekend and holiday availability.