Front Office Host | Full Time

Hyatt Regency; Salt Lake City (UT); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Discounted & Complimentary hotel roomN

8 Paid Float Days on hire

Complimentary meals in colleague Cafe

Medical, Dental, Vision Insurance

401K with company match

Educational assistance up to $1000

Global Hyatt opportunities

Job summary

Hyatt Regency Salt Lake City is seeking friendly Front Office Colleagues to welcome guests, handle check-in/check-out, and promote hotel services. This role offers opportunities to represent the Hyatt brand in a busy downtown setting and to contribute to a memorable guest experience.

You will engage with guests from around the world, manage registrations, respond to inquiries, and collaborate with team members to ensure smooth service and guest satisfaction.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills are required
• Ability to stand for long periods of time
• Previous hotel experience is preferred
• Excellent customer service experience is required
• Must be able to work a flexible schedule; including morning and afternoon shifts with weekend and holiday availability

Responsibilities

• Front Office Colleagues handle guest registration and communicate hotel services and promotions.

Skills

Desire to satisfy guests' needs

Verbal and written communication

Stand for long periods

Excellent customer service

Job description

Organization - Hyatt Regency Salt Lake City

Summary

Elevate Your Career at the Premier Hotel in Downtown Salt Lake City

At Hyatt Regency Salt Lake City, we bring together spacious rooms, stunning mountain views, outdoor amenities, and exceptional dining in the heart of downtown, setting a new standard in hospitality. We’re looking for enthusiastic, service-oriented individuals who thrive on connecting with people from around the globe. As part of our team, you’ll proudly represent the Hyatt Regency brand and play a key role in delivering exceptional experiences for our guests every day. Take the first step toward joining a global company that values personal connections, teamwork, and exceptional service.

At Hyatt, we believe our guests choose us because we genuinely care about their experience. We’re dedicated to providing excellent service and creating moments that make a lasting impact.

Our team thrives in a supportive environment that encourages growth and rewards hard work. Whether you’re aiming to advance your career, learn new skills, or find a place where you can make a difference, we’re excited to have you on board.

Why Hyatt Regency Salt Lake City?

Benefits and perks include but are not limited to:

• Discounted & Complimentary hotel room nights
• Receive up to 8 Paid Float Days upon hire! *Dependent on hire date
• Enjoy complimentary meals in our colleague Cafe for every shift worked
• Medical, Dental, Vision Insurance – Full-Time colleagues can enroll after just 30 days!
• 401K retirement savings plan and company match
• Up to $1,000 in educational assistance per year
• Opportunities to work and visit Hyatt Hotels and Resorts around the world

Front Office Colleagues are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment, responding to guest inquiries, problem resolution and guest satisfaction. You'll be the face of Hyatt as a Front Office Colleague. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills are required
• Ability to stand for long periods of time
• Previous hotel experience is preferred
• Excellent customer service experience is required
• Must be able to work a flexible schedule; including morning and afternoon shifts with weekend and holiday availability