Front Office Host | Full Time

Grand Hyatt

Atlanta (GA)

On-site

USD 32,000 - 42,000

Full time

38 hours ago
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Benefits offered by this job

Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k)
Educational Assistance
Room Nights Discount
Headspace

Job summary

The Grand Hyatt Atlanta in Buckhead is seeking a Front Office Associate responsible for guest registration, concierge-style service, and communicating hotel services and promotions.

In this visible role you will be the face of Hyatt, handle payments, respond to guest inquiries, and help create memorable experiences through polished communication and teamwork.

Qualifications

  • A true desire to satisfy the needs of others in a fast paced environment.
  • Refined verbal and written communication skills
  • Ability to stand for long periods of time.

Responsibilities

  • Register guests and process payments at the front desk.
  • Communicate hotel services and promotions to guests.
  • Respond to guest inquiries and requests to ensure a positive experience.

Skills

Guest service mindset
Verbal communication
Written communication

Job description

Organization - Grand Hyatt Atlanta in Buckhead

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Summary

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Why Work at Hyatt?
  • Opportunity for commission
  • Benefit eligible after 30 days
  • Medical/Dental/Prescription/Vision Insurance
  • Flexible Spending Accounts
  • Disability and Life Insurance
  • Paid Family Bonding Time
  • Adoption Assistance
  • $1,000 per year for Educational Assistance
  • Complimentary and Discounted Hyatt Hotel Room Nights
  • Paid Time Off & Paid Holidays
  • 401(k) with Employer Match
  • Support for Your Personal Wellbeing (Complimentary Headspace Subscription, Employee Assistance Program, and more)
  • Learn more about how Change Starts Here .

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications
  • A true desire to satisfy the needs of others in a fast paced environment.
  • Refined verbal and written communication skills
  • Ability to stand for long periods of time.

Use your past hotel job experience to make a difference at Hyatt.

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