Front Office Host - $22/hour

Hyatt Hotels Corporation; Orlando (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Free room nights

Room rate discounts

Medical insurance

401K with company match

Paid family bonding time

Tuition reimbursement

Employee stock purchase plan

Retail discounts

Job summary

Hyatt Hotels Corporation in Orlando is seeking a Front Office Host to warmly welcome guests from arrival through departure. You will manage the registration process, explain hotel services, and ensure a memorable first impression with professional, friendly service.

The role requires strong communication, stamina for long shifts, and a flexible schedule including mornings, evenings, weekends, and holidays. Join a team dedicated to hospitality excellence.

Qualifications

• Desire to satisfy guests in a fast-paced environment.
• Excellent verbal and written communication with guests and colleagues.
• Ability to stand for long periods with stamina.
• Willingness to work mornings, evenings, weekends and holidays.

Responsibilities

• Handle guest registration with a seamless check-in/check-out experience.
• Communicate hotel services, amenities, and promotions accurately.
• Process various payment forms efficiently and accurately.
• Respond to guest inquiries promptly with tailored solutions.
• Engage with guests and represent the hotel with hospitality.
• Be the friendly face of the Front Office team.

Skills

Guest service

Communication

Endurance

Flexible shifts

Job description

\"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.\"

At Hyatt, we don’t just talk about a great workplace—we live it! With awards to back us up and a consistent spot on the Great Place to Work list in the U.S. , it’s clear we’re doing something right. Curious what makes our culture so special? Head over to the Hyatt careers site and get a sneak peek into life with our amazing Hyatt family!

Join our award-winning Hyatt team as a Front Office Host! In this highly visible role, you’ll be at the heart of our guests’ journey, ensuring they feel welcomed and valued from the moment they arrive. Your friendly demeanor and exceptional service will directly impact their experience, setting the tone for an unforgettable stay.

Key Responsibilities

• Handle the guest registration process, ensuring a seamless and welcoming check-in and check-out experience.
• Communicate hotel services, amenities, and current promotions with enthusiasm and accuracy.
• Process various forms of payment with efficiency and attention to detail.
• Respond to guest inquiries promptly and professionally, delivering tailored solutions and support.
• Foster casual conversations with guests, enhancing their connection to our hotel and brand.
• Represent the hotel as the face of our Front Office team, embodying hospitality at its finest.

Click here to spend a ‘day in the life’ of a hospitality professional at a full-service hotel via our virtual reality experience.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

What We’re Looking For

• A genuine desire to satisfy the needs of others in a fast-paced, guest-focused environment.
• Exceptional verbal and written communication skills to effectively connect with guests and colleagues.
• Ability to stand for extended periods, demonstrating resilience and stamina.
• Flexible availability to work varying shifts, including mornings, evenings, weekends, and holidays

• Free room nights, Discounted and Friends & Family Room Rates
• Medical, Prescription, Dental and Vision Insurance
• 401K with company match
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Employee Stock Purchase plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more

If you’ve previously worked as a front desk host or have a passion for guest services and hotel operations, this role is a great opportunity to further your career in hospitality. Be part of a supportive team where your contributions directly shape memorable guest experiences.

Our family is always growing. Want to be in the know?