Front Office Host

Hyatt Regency; San Diego (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Paid time off

Family bonding time

Free hotel room nights

Discounted room rates

401K retirement savings

Flexible Spending Account

Tuition reimbursement

Employee meals

Growth opportunities

Job summary

Hyatt Regency La Jolla is seeking a Front Office Host to greet guests, manage the check-in process, and promote hotel services. This role offers direct guest interaction and a chance to influence the guest experience with a friendly, professional demeanor.

Qualified applicants should be able to stand for long periods and maintain flexibility to work evenings, weekends, and holidays. The position pays $25.00 per hour, plus eligibility for Hyatt benefits and room-rate perks for colleagues.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Strong verbal and written communication skills.
• Ability to stand for long periods of time.
• Full flexible availability including evenings, weekends, and holidays.
• Prior guest-facing customer experience or hotel experience preferred.

Responsibilities

• Handle guest registration and communicate hotel services and promotions.
• Engage with guests to create a positive and memorable experience.
• Process payments and respond to guest inquiries.

Skills

Verbal communication

Written communication

Customer service

Flexibility

Guest-facing experience

Job description

Find your place at Hyatt Regency La Jolla: At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences to each and every guest . Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

Organization- Hyatt Regency La Jolla: Summary: Find your place at Hyatt Regency La Jolla: At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences to each and every guest . Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture. Our Hyatt Culture is represented by our mission, values, and goals through: Innovation, Respect, Service-Orientation, Authenticity. Innovation, Hyatt is forward thinking and passionate as we seek new ways to advance in the hospitality industry. Respect, Hyatt colleagues are inspired by the team's spirit and camaraderie given to one another. Service-Orientation, Hyatt is customer focused by providing authentic hospitality in every way every time. Authenticity, we encourage all colleagues to bring their authentic selves to work each day, which is at the core of our purpose, to care for people, so that they can be their best. Join a family that values respect, integrity, wellbeing, and empathy. Make a difference in the lives of those around you. Love where you work! What are the additional benefits to working at the Hyatt Regency La Jolla:

• Medical, Dental and Vision for you and your dependents
• Vacation, Holiday Pay, and Sick Leave
• Paid Family Bonding Time & Adoption Assistance
• 12 complimentary hotel room nights at Hyatt properties worldwide
• Unlimited Colleague and Friends & Family discounted room rates at Hyatt properties worldwide
• 401K retirement savings plan (eligible for employer match after 1 year of service)
• Flexible Spending Account (FSA)
• Tuition Reimbursement
• Complimentary Employee Meals
• Unlimited growth potential
• And so much more!

About The Role - Front Office Host: The Front Office Host is responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Host. If you have worked at other Hotels as a Front Desk Host or you have interest in learning more about this opportunity, we’d love to hear from you! Due to the nature of this role, candidates must have open availability including evenings, weekends, and holidays. Wage Information: The hourly rate for this position is $25.00/hr. This is the pay rate for this position that Hyatt Regency La Jolla reasonably expects to pay. All Candidates must be in possession of identification proving authorization to work in the United States. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Qualifications:

• A true desire to satisfy the needs of others in a fast-paced environment.
• Strong verbal and written communication skills.
• Ability to stand for long periods of time.
• Full flexible availability including evenings, weekends, and holidays.
• Prior guest-facing customer experience or hotel experience preferred.