Assistant Housekeeping Manager

Hyatt Regency; San Diego (CA); On-site; USD 70,000 - 79,000; Full time

Benefits offered by this job

Medical, dental and vision Insurance

Complimentary hotel room nights

Employee meals in cafeteria

Paid Holidays, Vacation, Sick Leave

Job summary

Hyatt Regency La Jolla is seeking an Assistant Housekeeping Manager to assist the Executive Housekeeping Manager in all housekeeping functions, including guest rooms, public areas, and back-of-house spaces. You will help plan daily work, schedule staff within budget, and train team members to maintain high cleanliness standards.

The role requires scheduling, staff development, and strong guest-service focus to maximize revenue and efficiency, with a goal of delivering exceptional service in a

Qualifications

• Refined verbal and written communication skills.
• Excellent organizational, interpersonal and administrative skills.
• Bilingual (English/Spanish) preferred.

Responsibilities

• Assist Executive Housekeeping Manager in all housekeeping functions.
• Schedule employees within budget guidelines and plan daily work.
• Train employees and conduct department meetings/pre-shifts.
• Ensure rooms and public areas meet department standards and safety procedures.

Skills

Verbal & written communication

Organizational skills

Interpersonal skills

Education

Hospitality degree

Tools

Microsoft Word

Microsoft Excel

Job description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met—they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

Organization- Hyatt Regency La Jolla

At Hyatt, we believe our guests select Hyatt because of our caring and attentive colleagues who are focused on providing efficient service and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met—they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.

Hyatt colleagues work in an environment that demands exceptional performance and offers a highly competitive benefits package, including:

• Medical, dental and vision Insurance, discounted prescriptions after 30 days
• 12 Complimentary and Discounted hotel room nights at Hyatt hotels worldwide
• Unlimited Colleague and Friends & Family discounted hotel room rates at Hyatt hotels worldwide
• Complimentary colleague meals in our cafeteria during scheduled shifts
• Paid Holidays, Vacation, Sick Leave, and New Child Leave
• Bereavement and jury duty pay
• 401(k) (employer match after 1 year of service)
• Employee Stock Purchase Plan
• Flexible Spending Account
• Tuition Reimbursement
• Opportunity for growth and advancement!

About The Role – Assistant Housekeeping Manager

The Assistant Housekeeping Manager is responsible for assisting the Executive Housekeeping Manager with managing all functions of the housekeeping department. This may include anything related to the cleanliness of the hotel, including guest rooms, public areas, and back-of-house (non-kitchen areas). Duties include but are not limited to resolving guest concerns, scheduling, coaching and counseling, maintaining departmental standards, staff development, interviewing/hiring, and supporting the team members with their respective areas. The Assistant Housekeeping Manager is also responsible in assisting the department head in maximizing room revenue, controlling expenses, and driving the highest level of customer service. The Assistant Housekeeping Manager will conduct department meetings and pre-shifts to maintain open communication with colleagues.

Other duties and responsibilities include:

• Help plan the workday for the Housekeeping department and distribute assignments accordingly.
• Schedule employees, keeping within budget guidelines.
• Utilize all resources available to meet the department’s goals.
• Process weekly payroll for the department.
• Help train employees on an ongoing basis.
• Tour property daily and note any extra/special cleaning or maintenance required.
• Conduct room inspections daily.
• Check quality and quantity of work of room attendants and supervisors.
• Ensure work orders are being consistently done as needed and followed up on.
• Maintain professional and constant communication with Front Desk and Engineering.
• Ensure all equipment is properly maintained and in good working order.
• Assist and keep accuracy of Lost and Found department.
• Ensure all rooms, public areas, departmental storages and working areas are cleaned according to department’s standards.
• Assist in training and development of programs for housekeeping staff.
• Ensure the Housekeeping and Laundry departments comply with OSHA regulations.
• Assist in maintaining par stock levels and in keeping expenses within budget guidelines.
• Ensure guest's requests related to Housekeeping are met in a timely manner.
• Conduct employee evaluations.
• Maintain a neat and orderly work area.
• Follow all safety procedures for the department and for Miraval.
• Assist and perform any other duties management may request to aid in the operation of the Resort
• Keep track of par level and have necessary inventory for business needs.
• Support/Shift Coverage for Front Office and/or F&B on an as needed basis.

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

Wage Information

The salary range for this position is $70,304-$78,750. This is the pay range for this position that Hyatt Regency La Jolla reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.

All Candidates must be in possession of identification proving authorization to work in the United States. This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
• 2-3 years of progressive hotel room management experience preferred
• Service oriented style with professional presentations skills
• Hotel/Hospitality degree an asset
• Must be proficient in Microsoft Word and Excel
• Must have excellent organizational, interpersonal and administrative skills
• Bilingual (English/Spanish) preferred