Front Office & Gift Shop Coordinator - Animal Refuge

Alaqua Animal Refuge, Inc.; Freeport (FL); On-site; USD 21,000 - 28,000; Part time

Job summary

Alaqua Animal Refuge in Freeport, FL seeks a friendly Administrative Assistant to be the heart of our front office. This part-time, non-exempt role welcomes visitors, answers inquiries, supports adoptions and donations, and keeps the day-to-day nonprofit operations running smoothly.

You will manage the gift shop, maintain kennel and profile forms, assist with Shelterluv listings, and use MS Office for data entry and communications.

Qualifications

• High school diploma or equivalent required.
• Experience in retail, customer service, or sales preferred.
• Experience in an animal care or nonprofit setting is a plus.
• Must have a valid driver’s license.
• Weekend shifts availability required.
• Excellent written and verbal communication and data-entry skills.

Responsibilities

• Greet visitors and be the welcoming face of the Refuge.
• Answer and direct phone calls and emails with kindness.
• Support adoptions and donations processes.
• Maintain kennel cards, profiles, and Shelterluv listings.
• Manage the on-site gift shop and assist with orders.
• Keep front office organized and stocked with supplies.

Skills

Time management

Multitasking

Attention to detail

MS Office

Data entry

Communication skills

Organizational skills

Teamwork

Education

High school diploma or equivalent

Tools

MS Office

Job description

Alaqua Animal Refuge in Freeport, FL seeks a friendly Administrative Assistant to be the heart of our front office. This part-time, non-exempt role welcomes visitors, answers inquiries, supports adoptions and donations, and keeps the day-to-day nonprofit operations running smoothly.

You will manage the gift shop, maintain kennel and profile forms, assist with Shelterluv listings, and use MS Office for data entry and communications.