Animal Rescue Front Office

Helping Animals Live and Overcome; Sebastian (FL); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Employee discounts

Job summary

H.A.L.O. Animal Rescue is seeking a friendly, empathetic front office team member to greet visitors, answer phones, and guide clients through adoptions and applications. You’ll handle payments, process donations, and support nail trims for pets while keeping the front area organized and welcoming.

This hands-on, fast-paced role requires calm leadership, clear communication, and teamwork to ensure a positive experience for both animals and people.

Qualifications

• Greeting and guiding visitors through services and processes.
• Answering phones/emails and providing clear, accurate information.
• Assisting with adoptions and applications.
• Handling payments and monetary transactions.
• Data entry and general office support.
• Confidently leading conversations and staying calm under pressure.

Responsibilities

• Greeting and guiding visitors through our services and processes.
• Answering phones/emails and providing clear, accurate information.
• Assisting with adoptions and applications.
• Handling payments and monetary transactions.
• Receiving, sorting, and putting away item donations.
• Assisting with nail trims for cats, dogs, and the occasional critter.
• Data entry and general office support.
• Keeping the front office clean and organized.

Skills

Friendly and empathetic

Speak up and set boundaries

Handle difficult conversations

Guide interactions with confidence

Team player and open communicator

Organized and focused

Job description

Benefits:

• Employee discounts

H.A.L.O. Animal Rescue is looking for someone special to join our front office team - someone who brings both compassion and confidence to the table.

If you love animals, enjoy working with people, and can communicate clearly (even in challenging moments), this could be a great fit for you.

This role is incredibly rewarding, but it's also fast-paced, hands-on, and requires someone who is comfortable taking the lead in conversations and situations when needed.

What the Job Feels Like:

• Busy, sometimes loud (yes, lots of barking!)
• A mix of happy moments and emotionally challenging ones
• Team-oriented, where everyone supports each other
• A role where you'll need to think on your feet and stay composed

What You’ll Be Doing:

• Greeting and guiding visitors through our services and processes
• Answering phones/emails and providing clear, accurate information
• Assisting with adoptions and applications
• Handling payments and monetary transactions
• Keeping the front office clean and organized
• Receiving, sorting, and putting away item donations
• Assisting with nail trims for cats, dogs, and the occasional critter
• Data entry and general office support

Animal Handling Expectations (Important):

We provide training for nail trims and safe handling, but this is a hands-on role:

• You may get scratched during nail trims
• Some animals are fearful or resistant
• Some may attempt to bite or require firm, proper restraint

Confidence, awareness, and the ability to stay calm and in control are key.

We're Looking For Someone Who:

• Is friendly and empathetic, but not afraid to speak up or set boundaries
• Can handle difficult or emotional conversations with professionalism
• Is comfortable making decisions and guiding interactions, not just observing
• Works well with a team and communicates openly
• Stays organized and focused, even when things get hectic

If you tend to avoid interaction or prefer a quiet work environment, this position likely won't be the right fit.

Schedule:

• Part-time (3-4 days/week)
• 8:45 AM - 5:10 PM
• Some flexibility required

Pay:

Typical starting pay is $15/hr with opportunity for raises, but is negotiable depending on experience.

This is a chance to be part of a team that truly makes a difference every day - for both animals and the people who love them.