Front Office Full-time Centennial

Hughston Clinic Orthopaedics; Nashville (TN); On-site; USD 30,000 - 45,000; Full time

Job summary

Hughston Clinic Orthopaedics is looking for a Front Office professional at Centennial Clinic. You will greet and register patients, answer phone lines, and ensure accurate patient information is recorded, along with handling billing and insurance details.

The ideal candidate should have a medical billing/coding certification or experience in a medical office setting and possess a high school diploma. Attention to detail and strong communication skills are essential.

Qualifications

• Six months experience working in a medical office setting required.
• Knowledge of HIPAA requirements essential.

Responsibilities

• Greet and register patients.
• Schedule appointments and manage referral authorizations.
• Verify insurance benefits and collect payments.

Skills

Medical Billing/Coding certification

Knowledge of AthenaNet

Medical terminology

Ability to work independently

Strong attention to detail

Education

High School Diploma or equivalent

Job description

Overview

Front Office at Centennial Clinic. Assist physicians through greeting, registering and directing patients. Perform administrative functions that ensure charges are collected, posted and charged as necessary.

Position Responsibilities

• Greet and register patients.
• Print appropriate patient paperwork and collect insurance cards if the patient didn't complete online paperwork through patient portal.
• Answer multi phone lines and return messages in a timely manner.
• Schedule initial and return appointments with the correct appointment type.
• Add notes to appointment to help keep providers informed.
• Accurately enter the correct referring entity for each appointment.
• Verify insurance benefits/eligibility and document in the computer system.
• Verify/obtain referral numbers or authorizations for upcoming appointments.
• Accurately enter/update patient demographics and insurance information.
• Collect co-pays, patient balances, DME deposits and pre-payments.
• Collect on balances in collections prior to scheduling appointments.
• Post daily charges to patient accounts.
• Review, enter, and edit daily bank deposits, charge data, and deposit report to ensure payments are posted accurately.
• Track “no show” appointments.
• Scan medical records, appointment requests, and referrals into EMR.
• Print off physician schedules at the beginning of the day.
• Send reports to physician’s clinical staff.

Experience

Medical Billing/Coding certification or six (6) months experience working in a medical office setting required. Knowledge of AthenaNet and medical terminology preferred.

Education

High School Diploma or equivalent required.

Special Qualifications

• Ability to work independently.
• Working knowledge of HIPAA requirements.
• Knowledge of the health care field and medical specialty.
• Strong attention to detail.

Required

• This position requires travel to and from satellite clinics as assigned so requires a valid driver’s license and satisfactory Motor Vehicle Record upon hire (MVR will be screened on an annual basis.)

The Hughston Clinic, The Hughston Foundation, The Hughston Surgical Center, Hughston Clinic Orthopaedics, Hughston Medical and Jack Hughston Memorial Hospital participate in E-Verify. This company is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.