Front Office Floater

Hughston; Nashville (TN); On-site; USD 21,000 - 28,000; Full time

Job summary

Hughston Clinic is seeking an administrative assistant to greet patients, register them, collect insurance information, and direct them through the visit process. The role supports billing and coding tasks to ensure accuracy in charges and postings.

You will verify insurance, collect copays, schedule appointments, and manage patient records within the EMR system. Travel to satellite clinics is required, along with maintaining HIPAA compliance and professional conduct.

Qualifications

• Medical Billing/Coding certification or 6 months experience in a medical office.
• Must work independently and maintain HIPAA compliance.
• Travel to satellite clinics requires valid driver's license and clean MVR.
• Knowledge of AthenaNet and medical terminology preferred.

Responsibilities

• Greet and register patients.
• Print appropriate patient paperwork and collect insurance cards.
• Answer telephone.
• Schedule initial and return appointments and maintain patient chart.
• Add notes to appointment to help keep providers informed.
• Verify insurance benefits/eligibility and document in the computer system.
• Verify/obtain referral numbers or authorizations for upcoming appointments.
• Collect co-pays and deductibles.
• Post daily charges to patient accounts.
• Review, enter, and edit daily bank deposits, charge data, and deposit report to ensure payments are posted accurately.
• Distribute work and school excuses to patient as needed.
• Scan medical records, appointment requests, referrals into EMR.
• Print off physician schedules at the beginning of the day.
• Send reports to physician secretaries and/or medical assistants.

Skills

HIPAA knowledge

Independent worker

Medical terminology

Education

High school diploma or equivalent

Post-secondary health-related education

Tools

AthenaNet

Job description

Harding Place Upstairs and Downstairs Monday through Friday 7:30 or 8:00 AM to 4:30 or 5:00 PM $500 Sign on Bonus

POSITION GOAL

Assist physicians through greeting, registering and directing patients. Perform a variety of administrative functions that ensure charges are collected, posted and charged as necessary.

POSITION RESPONSIBILITIES

• Greet and register patients.
• Print appropriate patient paperwork and collect insurance cards.
• Answer telephone.
• Schedule initial and return appointments and maintain patient chart.
• Add notes to appointment to help keep providers informed.
• Verify insurance benefits/eligibility and document in the computer system.
• Verify/obtain referral numbers or authorizations for upcoming appointments.
• Collect co-pays and deductibles.
• Post daily charges to patient accounts.
• Review, enter, and edit daily bank deposits, charge data, and deposit report to ensure payments are posted accurately.
• Distribute work and school excuses to patient as needed.
• Scan medical records, appointment requests, referrals into EMR.
• Print off physician schedules at the beginning of the day.
• Send reports to physician secretaries and/or medical assistants.

POSITION REQUIREMENTS

Experience:

Required:

• Medical Billing/Coding certification or six (6) months experience working in a medical office setting required.

Preferred:

• Knowledge of AthenaNet and medical terminology preferred.

Education:

Required:

• High school diploma or equivalent.

Preferred:

• Completion of post-secondary education in health-related field.

Special Qualifications:

Required:

• Must be able to work independently.
• Must have working knowledge of HIPAA requirements.
• Must have knowledge of the health care field and medical specialty.
• This position requires travel to satellite clinics so a valid driver’s license and satisfactory Motor Vehicle Record upon hire are required (MVR will be screened on an annual basis.)

The Hughston Clinic, The Hughston Foundation, The Hughston Surgical Center, Hughston Clinic Orthopaedics, Hughston Medical, Hughston Orthopaedics Trauma, Hughston Orthopaedics Southeast and Jack Hughston Memorial Hospital participate in E-Verify. This company is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, color, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.