Front Office & Customer Engagement Specialist

Ryan Vanderveen - State Farm Agent; Aurora (IL); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Company parties

Job summary

Ryan Vanderveen - State Farm Agent in Aurora, Illinois is seeking a Receptionist - State Farm Agent Team Member to provide exceptional customer service. Responsibilities include greeting customers, managing appointments, handling inquiries, and supporting the team with administrative tasks. Candidates should have prior experience in a receptionist or customer service role, strong communication and organizational skills, and familiarity with Microsoft Office and CRM systems. This role offers various benefits and opportunities for career advancement.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Provide excellent customer service and follow up on customer needs.

Skills

Communication and interpersonal skills

Organizational skills

Multitasking abilities

Sales conversation engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Ryan Vanderveen - State Farm Agent in Aurora, Illinois is seeking a Receptionist - State Farm Agent Team Member to provide exceptional customer service. Responsibilities include greeting customers, managing appointments, handling inquiries, and supporting the team with administrative tasks. Candidates should have prior experience in a receptionist or customer service role, strong communication and organizational skills, and familiarity with Microsoft Office and CRM systems. This role offers various benefits and opportunities for career advancement.