Front Office Coordinator — Senior Living & Resident Services

City of Lincoln; Tacoma (WA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance

Critical Illness

Hospital Gap Plan

Employee Assistance Program

401k matching

Paid Time Off

Paid Holidays

Referral bonus

Job summary

Cascade Senior Living Services (CSLS) seeks a Front Office Coordinator for Cascade Park Vista in Tacoma. You will greet visitors, answer calls, and coordinate services for residents and their families in a courteous, professional manner.

The role covers receptionist duties, basic administrative tasks, trust account handling, invoice processing, and HR support while maintaining strict confidentiality of sensitive information.

Responsibilities

• Greets visitors in a courteous, warm, professional manner; signs guest sheets and directs guests to the correct resident or staff.
• Receives incoming calls and routes them to proper residents and staff; coordinates services for residents, families, and guests.
• Processes orders for equipment and supplies; maintains inventory within budgetary guidelines for the Administrative department.
• Performs basic typing, filing, and clerical work; maintains resident rosters and birthday lists; prepares correspondence.
• Responds to resident emergencies by contacting internal/external parties per protocol; assists with evacuations when needed.
• Prepares and records invoices; coordinates with department managers and A/P; follows up with vendors as required.
• Assists with Human Resources functions; helps new employees complete required documentation (new hire and benefits).
• Maintains confidentiality of sensitive information (business, resident, employee, medical records).
• Handles cash and assists residents with trust accounts and paying bills; maintains petty cash counts.
• Data entry for various computer programs and applications used by the community.

Job description

Cascade Senior Living Services (CSLS) seeks a Front Office Coordinator for Cascade Park Vista in Tacoma. You will greet visitors, answer calls, and coordinate services for residents and their families in a courteous, professional manner.

The role covers receptionist duties, basic administrative tasks, trust account handling, invoice processing, and HR support while maintaining strict confidentiality of sensitive information.