Front Office Coordinator Dental

Westphalia Holdings; Aurora (IL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in dental care is seeking a Front Office Coordinator to enhance patient experiences in a supportive and growth-minded environment. This role is pivotal in creating great first impressions, managing appointments, and ensuring smooth operations at the front desk. You'll collaborate closely with a passionate team dedicated to delivering exceptional care. With a focus on mentorship and professional development, this position offers a unique opportunity to thrive in a friendly and energetic atmosphere. If you have a knack for customer service and enjoy making a positive impact, this is the perfect place for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) with Safe Harbor contribution

Team-Oriented Environment

Qualifications

• 1-2 years of experience in a dental front office or similar role.
• Friendly personality with excellent communication skills.

Responsibilities

• Greet and check in patients with warmth and professionalism.
• Answer phones, schedule appointments, and coordinate treatment plans.

Skills

Customer Service

Communication Skills

Attention to Detail

Multitasking

Tools

Denticon

Job description

Front Office Coordinator – Dental Office (Aurora, IL)

Privately Owned Group Practice | Not Corporate. Just Caring.

Are you a friendly, detail-oriented professional who loves creating great first impressions? Our privately owned, high-tech dental group is looking for a Front Office Coordinator to join our Aurora team. You'll be the face of the practice—welcoming patients, supporting clinical flow, and helping make every visit exceptional.

Why Join Us?

• 100% Doctor-Owned – No corporate red tape. Just passionate doctors and team members delivering top-notch care.

• Supportive Culture – We live by the Fish Philosophy : Play, Make Their Day, Be There, Choose Your Attitude.

• Top-Rated Reputation – Our offices are among the highest-reviewed in the region.

• Growth-Minded – We offer mentorship and professional development in a fast-paced, rewarding environment.

What You'll Do:

• Greet and check in patients with warmth and professionalism.

• Answer phones, schedule appointments, and coordinate treatment plans.

• Verify insurance benefits and submit claims.

• Collect co-pays and manage daily financial reports.

• Collaborate with the clinical team to ensure smooth patient flow.

• Maintain accurate patient records in Denticon (experience preferred but not required).

What You Bring:

• 1–2 years of experience in a dental front office or similar customer service role.

• Friendly, energetic personality with excellent communication skills.

• Strong attention to detail and multitasking abilities.

• Familiarity with dental insurance and scheduling systems is a plus.

Perks & Benefits:

• Health Insurance – HMO, PPO, and HSA options.

• Dental & Vision Insurance through BCBSIL.

• Paid Time Off – Includes Well Pay, Basic PTO, and Holidays.

• 401(k) with 3% Safe Harbor contribution after 90 days.

• Team-Oriented Environment – You'll love coming to work every day.