Front Office Coordinator Dental

Westphalia Holdings; Chicago (IL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in the dental field is seeking a Front Office Coordinator to join their vibrant team in Chicago. This role is perfect for an outgoing professional who thrives in a fast-paced environment and is dedicated to providing exceptional patient service. You'll be the first point of contact for patients, ensuring a seamless experience from check-in to treatment coordination. With a modern office and a commitment to a people-first culture, this position offers a unique opportunity to make a positive impact in a supportive, high-tech setting. If you have a passion for patient care and a knack for organization, this could be your next great career move!

Benefits

Health Insurance

Dental Coverage

Vision Coverage

PTO

401(k) with Employer Contribution

Engaging Work Environment

Qualifications

• 1-2 years of dental front office or high-end customer service experience.
• Strong eye for detail and ability to multitask in a fast-paced setting.

Responsibilities

• Welcome patients and manage phones, appointments, and treatment coordination.
• Verify insurance and handle billing and payments.

Skills

Customer Service

Communication Skills

Multitasking

Attention to Detail

Dental Insurance Knowledge

Education

High School Diploma

Dental Office Experience

Tools

Denticon

Job description

Front Office Coordinator – Dental Office (Oz Park / Lincoln Park, Chicago, IL)

Private Dental Group | High-Tech | 5-Star Team Culture

Are you an outgoing, polished professional with a passion for patient service? Join our top-rated, doctor-owned dental group as a Front Office Coordinator at our Oz Park / Lincoln Park location. In the heart of one of Chicago's most vibrant neighborhoods, you'll work in a high-tech, fast-paced practice that's known for exceptional care and an upbeat, positive vibe.

Why You'll Love It Here:

• Doctor-Owned & Proud – No corporate structure. Just passionate clinicians and team members doing things the right way.

• Reputation for Excellence – Our patients love us—and our 5-star reviews prove it.

• Modern, Stylish Office – State-of-the-art technology and a clean, calming environment.

• People-First Culture – We follow the Fish Philosophy and celebrate every team member's contributions.

What You'll Be Doing:

• Welcome patients with a friendly smile and check them in with efficiency.

• Manage phones, appointments, and treatment coordination.

• Verify insurance and handle billing and payments.

• Assist with recall and reactivation efforts to keep the schedule full.

• Maintain accurate records using Denticon (preferred but not required).

• Collaborate with clinical staff to create a seamless patient experience.

You'll Thrive in This Role If You Have:

• 1–2 years of dental front office or high-end customer service experience.

• An upbeat, professional demeanor and polished communication skills.

• A strong eye for detail and ability to multitask in a fast-paced setting.

• A working knowledge of dental insurance and appointment scheduling.

What We Offer:

• Health Insurance – HMO, PPO, HSA plans.

• Dental & Vision Coverage – BCBSIL.

• PTO – Well Pay, Basic PTO, and Paid Holidays.

• 401(k) – 3% employer safe harbor contribution after 90 days.

• A Fun, Engaging Work Environment – Where you're truly valued.