Front Office Coordinator

Bee's Plumbing and Heating; Seattle (WA); On-site; USD 50,000 - 56,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Bonus & commission opportunities

401K

Company devices

Life insurance

Paid time off

Company events

Job summary

Bee’s Plumbing and Heating is seeking a proactive Front Office Coordinator to be the face of the office and ensure smooth day-to-day operations. You will welcome visitors, handle basic IT needs, support HR and leadership, and maintain a clean, well-stocked facility.

The role includes managing front desk duties, assisting with onboarding, tracking licenses, coordinating with vendors, and supporting leadership events and meetings. Full-time schedule with competitive pay and growth opportunities.

Qualifications

• 2+ years of experience in an office, front desk, administrative, or customer service role.
• Warm, professional communication skills in person, by phone, and by email.
• Strong organization and the ability to juggle several tasks and deadlines.
• Working knowledge of Microsoft Office (Outlook, Word, Excel).
• Comfort with basic technology troubleshooting and coordinating with IT support.
• Discretion with confidential employee information.
• Ability to lift up to 25 lbs and move around the facility throughout the day.

Responsibilities

• Greet and assist visitors, vendors, and deliveries in a professional, friendly manner.
• Serve as the first point of contact for IT questions and coordinate with our IT provider to resolve issues.
• Handle incoming and outgoing mail, packages, and shipping.
• Assist HR with onboarding, including new hire paperwork, orientation logistics, and workspace setup.
• Help track technician and company licenses, certifications, and renewal deadlines.
• Support technician compliance efforts by maintaining organized records and sending reminders.
• Keep the office, break areas, and shared spaces clean, organized, and welcoming.
• Monitor and restock office, kitchen, and cleaning supplies.
• Work with vendors for facility needs such as janitorial, maintenance, and equipment service, and schedule and follow up on service calls.
• Partner with leadership on company events, team meetings, and celebrations.
• Prepare for meetings by handling scheduling, materials, room setup, and catering.

Skills

Office experience

Customer service

Microsoft Office

IT liaison

Organizational skills

Discretion

Job description

About Us

Bee’s Plumbing is a growing service plumbing company based in West Seattle, serving residential and commercial customers across Greater Seattle area. Our team of technicians, dispatchers, and office staff keeps homes and businesses running, and we're looking for a friendly, organized person to keep our office running just as smoothly.

The Role

As our Front Office Coordinator, you're the face of our office and the person who keeps the day-to-day running. You'll welcome visitors, be the first stop for basic IT needs, support our HR and leadership teams, and make sure our facility is clean, stocked, and ready for work. This is a great fit for someone who likes variety, takes initiative, and enjoys being the go-to person.

Front Office & Reception

• Greet and assist visitors, vendors, and deliveries in a professional, friendly manner
• Serve as the first point of contact for IT questions and coordinate with our IT provider to resolve issues
• Handle incoming and outgoing mail, packages, and shipping

HR & Compliance Support

• Assist HR with onboarding, including new hire paperwork, orientation logistics, and workspace setup
• Help track technician and company licenses, certifications, and renewal deadlines
• Support technician compliance efforts by maintaining organized records and sending reminders
• Handle sensitive information with discretion

Facility & Vendor Management

• Keep the office, break areas, and shared spaces clean, organized, and welcoming
• Monitor and restock office, kitchen, and cleaning supplies
• Work with vendors for facility needs such as janitorial, maintenance, and equipment service, and schedule and follow up on service calls

Leadership & Event Support

• Partner with leadership on company events, team meetings, and celebrations
• Prepare for meetings by handling scheduling, materials, room setup, and catering

What You Bring

• 2+ years of experience in an office, front desk, administrative, or customer service role
• Warm, professional communication skills in person, by phone, and by email
• Strong organization and the ability to juggle several tasks and deadlines
• Working knowledge of Microsoft Office (Outlook, Word, Excel)
• Comfort with basic technology troubleshooting and coordinating with IT support
• Discretion with confidential employee information
• Ability to lift up to [25] lbs and move around the facility throughout the day

Nice to have: HR, onboarding, or compliance tracking experience; experience in the trades or a service business; event planning experience.

Schedule

Full-time, Monday to Friday, 7:00 AM to 4:00 PM. Occasional flexibility for company events.

• Competitive pay and great work environment
• Opportunities for career growth and continued training
• Competitive pay with bonus and commission opportunities
• 401K retirement plan with partial company match
• Company-provided iPhone and iPad
• Life insurance coverage
• Paid vacation and holidays
• Company events

This position operates in an office environment and requires the ability to remain in a stationary position for extended periods of time. Frequently operates a computer and other standard office equipment. Occasionally moves items up to 20 pounds. Ability to communicate and exchange accurate information with internal and external stakeholders is required. Must be able to work under centrally controlled fluorescent lighting. Reasonable accommodations may be made to perform essential functions

Pay Range

$24 - $27 USD

About Bee's Plumbing and Heating

At Bee’s Plumbing and Heating, we are your gateway to a rewarding career in the home services industry! We are proud to be a leading provider of Plumbing services, sewer solutions, and home heating improvements. We believe that our success is rooted in the dedicated and passionate team members who make it all possible . We offer a culture of excellence, professional growth and development, cutting-edge technology and tools, a strong team environment, and competitive compensation and benefits.

We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider all qualified applicants for employment, including those with criminal histories, in a manner consistent with applicable state and local laws, including the Fair Chance Act.