Front Office Coordinator

InReach Rehab; Louisiana; On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Dental and Vision

401(k) with matching contribution

Life Insurance

Short and Long-term disability

FSA & HSA

Job summary

InReach Rehab is seeking a dependable Front Office Coordinator / Rehab Aide to join our rehabilitation team at Bayou Bend Health System in Franklin, Louisiana. This full-time role focuses on front office coordination while supporting therapists and clinic operations.

The ideal candidate will enjoy helping patients, provide excellent service, stay organized, and be a valued member of a collaborative healthcare team. Benefits include health, dental, vision, and retirement options.

Qualifications

• High school diploma or equivalent required.
• Experience in healthcare administration, office coordination, or therapy support preferred.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a fast-paced clinical environment.
• Proficiency with Microsoft Office (Outlook, Excel, OneDrive).
• Calm, professional, patient-centered under pressure.
• Positive attitude, adaptability, and teamwork.

Responsibilities

• Greet patients and visitors in a welcoming, professional manner.
• Manage patient scheduling and therapist calendars.
• Assist with check-in, check-out, and insurance verification.
• Maintain accurate patient records in HIPAA-compliant manner.
• Support daily clinic operations and supply management.
• Assist therapists with preparing treatment areas and equipment.
• Collaborate with clinical team to ensure efficient operations.
• Maintain cleanliness and readiness of therapy spaces.

Skills

Healthcare administration

Office coordination

Customer service

Therapy support

Education

High school diploma or equivalent

Job description

Front Office Coordinator / Rehab Aide

InReach Rehab is seeking a dependable, organized, and motivated Front Office Coordinator / Rehab Aide to join our rehabilitation team at Bayou Bend Health System in Franklin, Louisiana. This full-time position is primarily focused on front office coordination, with additional responsibilities supporting therapists and the day-to-day operations of the therapy clinic.

The ideal candidate enjoys working with people, providing excellent customer service, staying organized in a busy environment, and being a dependable member of a collaborative healthcare team. This role is a great opportunity for someone who enjoys both administrative responsibilities and supporting patients and therapists in a clinical setting.

At InReach Rehab, we are passionate about strengthening rural healthcare by supporting both our teams and the communities we serve. We foster a collaborative, encouraging environment where employees are supported through mentorship, ongoing learning, and opportunities for professional growth. We offer competitive wages, comprehensive benefits, and paid time off.

If you're motivated to make a meaningful impact, enjoy working with patients and healthcare teams, and thrive in a supportive, team-centered environment, we'd love to hear from you.

Duties and Responsibilities

Front Office Coordination

• Greet patients and visitors warmly and professionally to create a welcoming environment.
• Manage patient scheduling and coordinate therapist calendars.
• Assist with check-in, check-out, and insurance verification.
• Maintain accurate patient records and ensure adherence to HIPAA guidelines.
• Support daily clinic operations, including supply management, documentation, and communication with patients and providers.

Rehab Aide Support

• Assist therapists with preparing treatment areas and organizing equipment.
• Assist with patient care activities under the direction of licensed therapists, as appropriate.
• Help maintain cleanliness and readiness of therapy spaces.
• Work collaboratively with the clinical team to ensure efficient daily operations.

Requirements

• High school diploma or equivalent required.
• Experience in healthcare administration, office coordination, customer service, or therapy support preferred.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a dynamic, fast-paced clinical environment.
• Proficiency with Microsoft Office, including Outlook, Excel, and OneDrive.
• Ability to remain calm, professional, and patient-centered during busy or stressful situations.
• Positive attitude, adaptability, and a commitment to teamwork.

Benefits

• Health Insurance, Dental and Vision
• 401 (k) with matching contribution
• Life Insurance
• Short and Long-term disability
• FSA & HSA

InReach is an E-Verify employer. Posters available upon request.