Front Office Coordinator

InReach Rehab; Louisiana; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

401(k) with matching contribution

Life Insurance

Short and Long-term disability

FSA & HSA

Job summary

InReach Rehab seeks a dependable Front Office Coordinator / Rehab Aide to join our rehabilitation team at Bayou Bend Health System in Franklin, Louisiana. This full-time role focuses on front office coordination while supporting therapists and daily clinic operations in a clinical setting.

The ideal candidate enjoys helping patients, staying organized, and collaborating with healthcare professionals to ensure smooth, patient-centered care.

Qualifications

• High school diploma or equivalent required.
• Experience in healthcare administration, office coordination, customer service, or therapy support preferred.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a dynamic, fast-paced clinical environment.
• Proficiency with Microsoft Office, including Outlook, Excel, and OneDrive.
• Ability to remain calm, professional, and patient-centered during busy or stressful situations.
• Positive attitude, adaptability, and a commitment to teamwork.

Responsibilities

• Greet patients and visitors warmly and professionally to create a welcoming environment.
• Manage patient scheduling and coordinate therapist calendars.
• Assist with check-in, check-out, and insurance verification.
• Maintain accurate patient records and ensure adherence to HIPAA guidelines.
• Support daily clinic operations, including supply management, documentation, and communication with patients and providers.
• Assist therapists with preparing treatment areas and organizing equipment.
• Assist with patient care activities under the direction of licensed therapists, as appropriate.
• Help maintain cleanliness and readiness of therapy spaces.
• Work collaboratively with the clinical team to ensure efficient daily operations.

Skills

Communication skills

Organizational skills

Multitasking

Customer service

Education

High school diploma

Tools

Microsoft Office Suite

Outlook

Excel

OneDrive

Job description

Front Office Coordinator / Rehab Aide

InReach Rehab is seeking a dependable, organized, and motivated Front Office Coordinator / Rehab Aide to join our rehabilitation team at Bayou Bend Health System in Franklin, Louisiana. This full-time position is primarily focused on front office coordination, with additional responsibilities supporting therapists and the day-to-day operations of the therapy clinic.The ideal candidate enjoys working with people, providing excellent customer service, staying organized in a busy environment, and being a dependable member of a collaborative healthcare team. This role is a great opportunity for someone who enjoys both administrative responsibilities and supporting patients and therapists in a clinical setting.At InReach Rehab, we are passionate about strengthening rural healthcare by supporting both our teams and the communities we serve. We foster a collaborative, encouraging environment where employees are supported through mentorship, ongoing learning, and opportunities for professional growth. We offer competitive wages, comprehensive benefits, and paid time off.If you're motivated to make a meaningful impact, enjoy working with patients and healthcare teams, and thrive in a supportive, team-centered environment, we'd love to hear from you.

Duties and Responsibilities

Front Office Coordination

• Greet patients and visitors warmly and professionally to create a welcoming environment.
• Manage patient scheduling and coordinate therapist calendars.
• Assist with check-in, check-out, and insurance verification.
• Maintain accurate patient records and ensure adherence to HIPAA guidelines.
• Support daily clinic operations, including supply management, documentation, and communication with patients and providers.

Rehab Aide Support

• Assist therapists with preparing treatment areas and organizing equipment.
• Assist with patient care activities under the direction of licensed therapists, as appropriate.
• Help maintain cleanliness and readiness of therapy spaces.
• Work collaboratively with the clinical team to ensure efficient daily operations.

Requirements

• High school diploma or equivalent required.
• Experience in healthcare administration, office coordination, customer service, or therapy support preferred.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a dynamic, fast-paced clinical environment.
• Proficiency with Microsoft Office, including Outlook, Excel, and OneDrive.
• Ability to remain calm, professional, and patient-centered during busy or stressful situations.
• Positive attitude, adaptability, and a commitment to teamwork.

Benefits

• Health Insurance, Dental and Vision
• 401 (k) with matching contribution
• Life Insurance
• Short and Long-term disability
• FSA & HSA

InReach is an E-Verify employer.

Posters available upon request.