Front Office Coordinator

Empower Physical Therapy Group; Chandler (AZ); On-site; USD 40,000 - 45,000; Full time

Job summary

Empower Physical Therapy is seeking a Full-Time Physical Front Office Coordinator for their Chandler clinic. In this role, you will manage daily administrative tasks, ensuring a smooth patient experience. You'll work collaboratively in a fun and professional environment, providing top-tier customer service and support.

Benefits

401k Plan Contribution

Generous PTO Plan including Sick Time and Paid Holidays

Company paid medical, dental, vision, life and disability insurance benefits

Referral Program

Pet Insurance

Employee Assistance Program

Qualifications

• 1 year of previous Physical Therapy or medical front office experience preferred.
• Dedication to providing excellent customer service in every interaction.
• Comfortable with computer systems and software.

Responsibilities

• Manage patient scheduling and assist with billing and insurance.
• Greet and assist all visitors and respond to inquiries.
• Maintain office and lobby appearance.

Skills

Customer Service

Communication

Administration

Team Collaboration

Education

High School Diploma or GED

Job description

4 days ago Be among the first 25 applicants

Are you an outgoing, customer-focused healthcare professional looking to join a team where everyone knows, likes, and trusts each other? Are you passionate about managing the daily administrative operations of the front desk, ensuring a smooth patient experience by handling tasks like scheduling, answering phones, checking patients in and out, and assisting with billing and insurance?

If you answered yes, then we have a fantastic opportunity for you!

Empower Physical Therapy is currently seeking a Full-Time Physical Front Office Coordinator for ourChandler Sun Lakes clinic, where our "together we're better" philosophy creates a culture that makes coming to work enjoyable for everyone.

Why You'll Love Working with Us…

Team Culture:

• Collaborate with a team that values professionalism and fun
• Foster a safe, warm, and friendly clinic atmosphere
• Take initiative and support your team, regardless of your title
• Work together to solve challenges and celebrate successes
• Always aim to exceed patients' expectations in every interaction
  
  

What’s in a Day’s Work?

• Greet and assist all visitors and respond to all inquiries appropriately
• Provide general service orientation to patients
• Review insurance eligibility and benefits
• Secure payment authorizations and collect co-pay
• Provide Patient Service Functions
• Manage all incoming calls and message distribution
• Schedule patients
• Maintain office and lobby appearance; ensure all office equipment is in working order
  
  

What You Bring to the Team:

• Must be 18 years or older
• High School Diploma or GED required
• Friendly and approachable personality; you love interacting with people
• 1 year of previous Physical Therapy or medical front office experience highly desirable
• Dedication to providing excellent customer service in every interaction
• Thrive in a fast-paced environment, able to adjust to changing demands
• Comfortable with computer systems and software
• Willingness to support and collaborate with your teammates
• Eager to learn and grow, open to feedback, and always seeking to improve
  
  

What We Offer:

• Clinical Productivity Incentive Program
• 401k Plan Contribution
• Generous PTO Plan – 9 days of PTO, 40 Hours of Sick Time and 7 Paid Holidays
• Company paid medical, dental, vision, life and disability insurance benefits
• Referral Program
• Pet Insurance
• Employee Assistance Program
• Cutting edge tools and resources to navigate your workload efficiently
  
  

Work Environment:

This job operates in an outpatient clinic environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demand Capacity:

• Frequently use computer keyboard, monitor and mouse
• Extended use of computer monitor
• Ability to lift up to 20 lbs
• Required to sit or stand for long periods of time
• Occasionally required to bend, stretch or stoop
• Occasional exposure to heat and cold
  
  

If you're ready to join a team where you can grow, have fun, and make a difference, we want to hear from you! This is a unique opportunity as our team members seldom leave, so don't miss your chance to be part of something special.

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

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• Industries

  Internet Publishing

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