Front Office Coordinator

Sports Physical Therapy; Bellevue (WA); Hybrid; USD 40,000 - 52,000; Full time

Benefits offered by this job

Short Term Disability

Life Insurance

PTO

Employee Discounts

Employee Assistance Program

Education support

Job summary

Sports Physical Therapy in Bellevue, WA, is hiring a frontline administrator to lead clinic front-office operations under the Clinic Director. You will manage daily tasks, greet patients, collect demographics and insurance data, and coordinate referrals and charts to support therapists and staff.

You will build relationships with patients, physicians and team members, handle scheduling for the full plan of care, and ensure smooth, courteous interactions while maintaining accurate records and

Qualifications

• Outstanding customer service and communication skills.
• Motivated and eager to establish a presence in the community.
• Ability to work independently with minimal supervision.
• Ability to multi task and work well under pressure.
• Professional appearance and detail orientation.
• Team player and collaborative mindset.

Responsibilities

• All daily administrative duties.
• Greet and welcome patients, check patients in and create a memorable experience.
• Provide amazing customer service with each interaction.
• Formulate and build relationships with patients, physicians and staff.
• Schedule patients for their entire plan of care.
• Answering multi-line phone system.
• Intake of patients, demographics and insurance information, coordinating referrals and patient charts.
• Coordinate with Physical Therapists to facilitate optimum patient care and communication.
• Obtain authorizations for treatment.
• Collect patient co-pays and assist billing with balances.
• Pursue special projects and duties as assigned.

Skills

Customer service

Communication

Front desk

Multitasking

Time management

Professional appearance

Job description

Sports Physical Therapyoffers performance based Physical Therapy, Athletic Training, & Personal Training. When you join our team, you will be a part of something bigger as an important contributor in Helping our clients get back to the things they love to do. It is exciting to be a part of a grand vision that goes beyond the traditional approach to Physical Therapy & Athletic Training to provide our clients a WOW service, create fun and be amazingly different, build a positive team and family atmosphere, communicate with love and respect. If these core values are what you are looking for we would love for you to join our team.

Job Description

Under the supervision of theClinic Directorthis position provides leadership and administrative support to the clinic by effectively running the front office. Must exercise independent judgment to plan, prioritize, and organize the workload required to complete tasks assigned. Must have superior customer service, people skills, good time management, decision making, communication, accounting, organizational and interpersonal skills. Along with an ability to manage daily problem solving independently and efficiently.

• All daily administrative duties
• Greet and welcome patients, check patients in and create a memorable experience
• Create a WOW experience with each interaction
• Provide amazing customer service
• Formulate and build relationships with patients , physicians and staff
• Schedule patients for the entire duration of their plan of care
• Answering multi-line phone system
• Intake of patients, gathering patient demographics and insurance information, coordinating referrals and patient charts.
• Working closely with the Physical Therapists to facilitate optimum patient care and communication.
• Obtaining authorizations for treatment.
• Collecting patient co-pays and assisting the billing office in the collection of patient balances
• Performs special projects and duties as assigned.

Qualifications

• A team player with outstanding customer service and communication skills
• Motivated and eager to establish a presence in the community
• Exhibits independence and the ability to work with minimal supervision
• Ability to multi task and work well under pressure.
• Professional appearance
• Team player and detail oriented

Additional Information

Why work for SPT?

• Short Term & Long Term Disability
• Life Insurance
• Employee Discount Buying Program
• Employee Assistance Program
• Generous PTO
• Individual education to support professional growth