Front Office & Client Services Coordinator - Healthcare

T and N Services and Solutions; Washington (District of Columbia); On-site; USD 40,000 - 52,000; Full time

Job summary

T and N Services and Solutions, a DC-area outpatient clinic, is seeking a Front Office associate to provide comprehensive administrative support and frontline client service. The role includes opening/closing the site, scheduling appointments, handling referrals, and maintaining confidential records.

Qualifications include a high school diploma or GED, 1.5+ years in administrative roles (healthcare preferred), and an active driver's license.

Qualifications

• High school diploma or GED required; healthcare or behavioral health setting preferred.
• 1.5+ years in administrative roles or related positions.
• Active and unrestricted drivers license required.
• Background check with clean driving record.

Responsibilities

• Provide comprehensive administrative support to ensure smooth clinic operations.
• Open and close the clinical site daily; setup, cleaning, and breakdown of space.
• Schedule and confirm new and follow-up appointments for program participants.
• Manage referrals within trackers and the electronic record system; ensure timely communication with the care team.
• Answer and route calls and emails; assist in creating internal and external communications.

Skills

Scheduling

Microsoft Office Suite

Time management

English communication

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

T and N Services and Solutions, a DC-area outpatient clinic, is seeking a Front Office associate to provide comprehensive administrative support and frontline client service. The role includes opening/closing the site, scheduling appointments, handling referrals, and maintaining confidential records.

Qualifications include a high school diploma or GED, 1.5+ years in administrative roles (healthcare preferred), and an active driver's license.