Front Office Clerk

AIDS Healthcare Foundation; Fort Worth (TX); On-site; USD 28,000 - 38,000; Full time

Job summary

AIDS Healthcare Foundation is seeking a Front Office Clerk to greet patients and support daily operations at our healthcare center in Texas. This role is the first point of contact and helps set a welcoming, efficient tone for every visit.

Responsibilities include scheduling appointments, screening patients for correct billing information, assisting clients, and communicating with the medical team to maintain smooth patient flow. A team player with strong attention to detail is essential.

Responsibilities

• Scheduling appointments for patients.
• Screening patients for correct billing and financial information.
• Assisting with patient needs and coordinating with staff to ensure smooth service.
• Providing feedback to manager on service improvements.
• Maintaining accurate patient charts and records to support efficient care.

Job description

AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!

Does the idea of doing something that really makes a difference in people's lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?

If so, AIDS Healthcare Foundation is the place for you!

Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.

AHF's core values are:

• Value Employees
• Respect for Diversity
• Nimble
• Fight for What's Right

Please review our Advocacy page for the latest news on how AHF is Fighting for What's Right! Advocacy News.

Benefits at AHF

AHF offers comprehensive benefits to help our employees do and be their very best! These benefits are intended to enhance employee physical, financial, spiritual and professional health.

Contribution Profile

The Front Office Clerk is often the first person seen by those visiting the healthcare center and greets each patient in a courteous and helpful manner. By making patients feel comforted and supported, the Front Office Clerk contributes significantly to AHF's mission. Within their duties of, scheduling appointments, screening patients for correct billing and financial information and assisting with the needs of our clients, this position has the opportunity to give standout service that enhances the reputation of AHF, encourages clients to continue to seek medical treatment from an AHF Healthcare Center and recommend our services to others.

Attention to detail when pulling up patient charts and medical records, will ensure a smooth flow of patients, and allow our physicians to provide treatment efficiently.

By being a team-player, and lending a hand to other members of the healthcare center staff, the Front Office Clerk can enhance the overall experience of their coworkers. In addition, providing feedback to their manager about how service could be improved, can help to ensure the front office operations are running at the highest level of productivity.

The Front Office Clerk adds consistent value to the Healthcare Center Team by adapting to various situations with ease and by being flexible.

AHF Commitment

We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.