Front Desk Triage S1

AIDS Healthcare Foundation Limited; Fort Lauderdale (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Short-term disability

Long-term disability

Life insurance

Job summary

Broward House, Inc. is seeking an Executive Assistant to support the CEO and leadership team at a Broward County facility. The role includes greeting visitors, triaging needs, connecting clients to programs, and providing administrative assistance across the site.

The ideal candidate has at least 2 years in front desk or customer service, can handle confidential information, and maintains a professional, trauma-informed approach with diverse populations.

Qualifications

• Follow written and verbal instructions and meet deadlines.
• Basic office equipment operation skills.
• At least 2 years of work experience in front desk/customer service preferred.
• High School Diploma or GED preferred.

Responsibilities

• Greet all visitors professionally and provide program information.
• De-escalate and triage needs of visitors or callers.
• Link individuals in need to appropriate program staff.
• Provide administrative assistance to management in the facility.
• Manage a multiline phone system and assist walk-ins.
• Handle confidential information appropriately.
• Maintain a professional and engaging demeanor with diverse populations.
• Provide information in a strength-based and trauma-informed manner.

Skills

Follow instructions

Office equipment

Front desk experience

Customer service

Education

High school diploma or GED

Job description

AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!

Does the idea of doing something that really makes a difference in people's lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?

If so, AIDS Healthcare Foundation is the place for you!

Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.

AHF's core values are:

• Value Employees
• Respect for Diversity
• Nimble
• Fight for What's Right

Please review our Advocacy page for the latest news on how AHF is Fighting for What's Right! Advocacy News.

Benefits at AHF

AHF offers comprehensive benefits to help our employees do and be their very best! These benefits are intended to enhance employee physical, financial, spiritual and professional health.

Contribution Profile

Broward House, Inc. is a not-for-profit community-based organization serving Broward County with a focus on HIV care and Prevention, housing, and behavioral health. Broward believes in the dignity and value of every person who walks through the door. Our team lifts each other and those we serve with consistency, authenticity, adaptability, and a resolute commitment to equity in health care. We are looking for an Executive Assistant to work directly with our CEO and leadership team.

In addition to other responsibilities, this position will have the opportunity to:

• Greets all visitors in a professional, supportive manner providing program and community information
• De-escalate and triages needs of those entering or calling the facility
• Linking those in need of service with a program staff member
• Provide administrative assistance to the management in the assigned facility.
• Manage a multiline phone system while provide attention to walk in visitors
• Ability to handle confidential information appropriately
• Ability to maintain professional and engaging demeanor while working with diverse populations
• Provide information in a strength based and trauma informed manner

S Skills and requirements

• Ability to follow written and verbal instructions and meet established deadlines
• Basic office equipment operation skills
• At least 2 years or more of work experience as a front desk/customer service preferred.
• High School Diploma or GED preferred.

Some physical effort may be required to push, move and life light objects less than 20 lbs. Position requires balance between task and people skills

Applicants must submit to a passing Level 2 Background and Pre-employment Drug Screening.

Broward House offers a comprehensive benefits program which includes the following: Health, dental, and vision coverage, Flexible Spending Account, short term and long term disability, 401k, and life insurance

We're anequal opportunityemployer. All applicants will be considered foretreatment? All applicants will be considered foremploymentwithout attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

All applicants will be considered foremploymentwithout attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status