Patient Care Specialist 2

AIDS Healthcare Foundation; New York (NY); On-site; USD 36,000 - 41,000; Full time

Job summary

AIDS Healthcare Foundation is seeking a Medical Assistant (PCS2) to greet patients, schedule appointments, and assist with patient needs at our Healthcare Center. The role includes patient intake interviews, financial screenings, and registering for Ryan White and ADAP services, with emphasis on documenting medical history and vital signs.

Responsibilities also involve coordinating referrals, obtaining consults, and entering data into the EMR, while maintaining excellent patient-centered care

Qualifications

• Must have Medical Assistant certification; national certification preferred but not required.
• Experience with patient intake, vital signs, medical history, and referrals.
• Excellent communication and organizational skills.

Responsibilities

• Greet patients in a courteous and sensitive manner, schedule appointments, and assist with patient needs.
• Perform patient intake interviews, financial screenings, and register for Ryan White and ADAP services.
• Collect new patient medical history, determine tests due during visits, take vitals, and document health information.
• Communicate with patients between provider visits for condition updates and follow-up on test/procedures.
• Manage referral process by processing specialty referrals, scheduling appointments, obtaining consults, and scanning into EMR; track progress and notify providers of lapses; follow up with patients to improve adherence.
• Contribute to a high-performing Healthcare Center Team in high-stress environments by remaining flexible and professional.

Skills

Medical Assistant

Education

Medical Assistant Certification

Job description

AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!

Does the idea of doing something that really makes a difference in people's lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?

If so, AIDS Healthcare Foundation is the place for you!

Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.

AHF's core values are:

• Value Employees
• Respect for Diversity
• Nimble
• Fight for What's Right

Please review our Advocacy page for the latest news on how AHF is Fighting for What's Right! Advocacy News.

Benefits at AHF

AHF offers comprehensive benefits to help our employees do and be their very best! These benefits are intended to enhance employee physical, financial, spiritual and professional health.

Contribution Profile

A PCS2 contributes to AHF's mission by presenting a friendly, helpful face to patients, people seeking testing or pharmacy patrons. Within their duties of greeting patients in a courteous and sensitive manner, scheduling appointments and assisting with the needs of our clients, this position has the opportunity to give standout service that enhances the reputation of AHF, encourages clients to continue to seek medical treatment from an AHF Healthcare Center and recommend our services to others. The PCS role includes offering patient intake interviews, financial screenings and registering for Ryan White and AIDs Drug Assistance Program (ADAP) services. Ensuring that appropriate documentation for patient eligibility is filed and entered into our computer database. This position requires a Medical Assistant certification, national certification is preferred, but not required.

Within their duties of accurately collecting new patient medical history, determining what tests/screenings are due during medical visits, taking patient vitals and documenting all patient health-related complaints, this position has the opportunity to provide excellent patient centered care.

By communicating with patients between provider visits for condition updates, and follow through on test/procedures ordered by providers, the PCS2 can help ensure the patient is receiving the highest quality of care.

The PCS2 manages the referral process by processing specialty referrals in the most timely and accurate manner to optimize care and to address clinical needs; providing all pertinent information to patients for timely appointment scheduling; assisting with appointment scheduling as patients require; and obtaining specialist consults and scanning into the patent's EMR to provide the most complete picture of a patient's clinical condition. The PCS2 will track and monitor the status and progress of the referral being completed. They will notify a provider of a patient's lapse in completing the referral and will remain in contact with the patient to improve adherence.

The PCS2 adds consistent value to the Healthcare Center Team especially in high-stress environments that demand immediate attention, by being flexible and professional at all times.

Licenses/ Certifications: Medical Assistant Diploma or Certification & Valid CPR Certification from an American Heart Association-recognized vendor.

AHF Commitment

We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.

Compensation

26-30

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