Front Office Associate — Health Admin, FT with PTO & 401k

GOEBEL FIXTURE COMPANY; Iowa City (IA); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

401k

Long Term Disability

Short Term Disability

Life Insurance

PTO

Paid Holidays

Job summary

Sagent Behavioral Health in Iowa City is hiring a Front Office Associate to serve as the first contact for patients. This onsite role supports appointment scheduling, patient check-in, and essential administrative tasks, ensuring a welcoming and organized front desk experience.

The position emphasizes HIPAA compliance, teamwork with clinical staff, and providing excellent customer service in a busy behavioral health setting.

Qualifications

• Front office experience in health care settings is helpful.
• Understanding of HIPAA privacy regulations is required.

Responsibilities

• Check-in patients for appointments, verify demographics, collect payments.
• Coordinate patient appointments and collaborate with providers using multiple computer systems.
• Handle administrative tasks like filing, scanning, and mailing in a timely manner.
• Answer and make calls, respond to inquiries promptly and courteously.

Education

Highschool diploma or equivalent

Job description

Sagent Behavioral Health in Iowa City is hiring a Front Office Associate to serve as the first contact for patients. This onsite role supports appointment scheduling, patient check-in, and essential administrative tasks, ensuring a welcoming and organized front desk experience.

The position emphasizes HIPAA compliance, teamwork with clinical staff, and providing excellent customer service in a busy behavioral health setting.