Front Office Assistant II - Days - Trussville, AL

Children; Trussville (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Children's of Alabama in Trussville, AL seeks a full-time pediatric front desk administrator to manage referrals, scheduling, and patient data. You will greet families, process payments, and coordinate with referring sources while maintaining accurate records.

The role requires a high school diploma, 3 years in healthcare administration, and comfort with medical terminology. A collaborative team environment and rotating weekend schedule are expected.

Qualifications

• High School Diploma or equivalent required.
• 3 years experience in healthcare administrative role.
• Medical terminology course preferred.
• Ability to manage front desk and reception area.

Responsibilities

• Schedule and notify parents of patient referrals.
• Send up-to-date information to referring sources.
• Schedule appointments and manage patient database.
• Receive patients and families; manage front desk.
• Collect and receipts payments and co-pays; answer phones.
• Maintain patient records; scan charts into EHR.
• Keep front desk presentable and efficient.

Skills

Front desk/Reception

Communication skills

Team player

Medical terminology

Education

High School Diploma or equivalent

Job description

In Pediatrics East Trussville - Trussville, AL

Work schedule will be full-time, Days, 8:00 am - 5:00 pm, M-F and 8am - noon on a Saturday rotation

Summary:

Responsible for scheduling and notifying parents of patients referral appointments. Responsible for sending up to date information to referring sources as required. Responsible for appointment scheduling and all patient date base management; receiving patients and families; collecting and receipting payments and co-pays; answering phone lines promptly, receiving and relaying messages accurately and timely; patient record management; scanning in paper patient charts; scanning in current correspondence into the electronic record; and maintaining an efficient and presentable front desk and reception area

Other information:

Medical terminology course preferred. Demonstrates the ability to function within a team by accepting the responsibility for all functions performed in order to assure that the team consistently meets its goals as identified by management.

Education with Equivalent Qualifications:

• High School Diploma Graduate or Equivalent

Experience with Equivalent Qualifications:

• 3 Years of experience as in a healthcare administrative role, preferably in a practice or clinic.

Schedule: 8a - 5p Mon - Fri, rotating weekend (Sat 8a - 12p, Sun 12:30p - 5p), Day Shift, Monday-Friday Standard Days