Office Specialist II, CEP Orthopedics

CarolinaEast Health System; New Bern (NC); On-site; USD 32,000 - 45,000; Full time

Job summary

CarolinaEast Health System is seeking an Office Specialist II to schedule and reschedule patient appointments, ensuring timeliness and accuracy in the department. The role supports a patient-centered care approach within a full-service medical center.

The organization employs over 3,200 team members across multiple facilities, offering a robust benefits package for full-time staff and opportunities to contribute to a community-centered healthcare network in eastern North Carolina.

Qualifications

• High school diploma required.
• One year of work experience, preferably in a healthcare setting.
• Knowledge of medical terminology desirable.
• Word processing and general computer experience.
• Deliver outstanding customer service in accordance with CarolinaEast's Standards of Excellence.

Responsibilities

• Schedules and/or reschedules patient appointments in an efficient and timely manner for the department.

Skills

Customer service

Medical terminology

Computer literacy

Education

High school diploma

Job description

Job Summary: The Office Specialist II schedules and/or reschedules patient appointments in an efficient and timely manner for the department.

About CarolinaEast Health System

CarolinaEast Health System is committed to providing high quality, compassionate care across the Coastal Carolina region. At the heart of our system is a 350-bed, full-service medical center equipped with a comprehensive range of inpatient and outpatient services, utilizing the latest medical technologies. We employ over 3,200 dedicated team members and operate physician practices across various specialties in four counties. Our employees foster a culture of excellence that ensures our patients receive the same high level of care found at larger medical centers, all while maintaining a friendly, community-centered atmosphere throughout our facilities. CarolinaEast offers a robust benefits package to all full-time employees, as well as benefits for part-time plus and part-time staff. We are proud to be the first medical center in North Carolina recognized as a Cardiovascular Center of Excellence by the American College of Cardiology and the American Heart Association. Additionally, we are honored to be named one of America’s Best-In-State Hospitals by Newsweek, among numerous other prestigious accolades.

CarolinaEast Physicians is made up of over 150 physicians, and mid-level providers who provide care to patients spanning four eastern North Carolina Counties. We have specialties including Primary Care, Pediatrics, Rheumatology, Cardiology, Pulmonology, Neurology, Podiatry, Endocrinology, Cardiovascular Surgery,Otolaryngology, General Surgery, Oncology, Urology, Physical Medicine and Rehab, Orthopedics, Psychiatry, and Gastroenterology.

Minimum Requirements:

• Requires a high school diploma.
• Must have one year of work experience, preferably in a health care organization. Knowledge of medical terminology desirable.
• Word processing and computer experience.
• Deliver outstanding customer service that upholds CarolinaEast's Standards of Excellence.