Front Office Assistant / GI - New Tampa

Florida Medical Clinic Orlando Health; Tampa (FL); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Tuition reimbursement

PSLF

Leadership development

Health coverage

Virtual visits

Well-being programs

Employer retirement match

Parental leave

PTO

Adoption assistance

Backup care

Pet insurance

Job summary

Florida Medical Clinic Orlando Health is seeking a Front Office Assistant to support ambulatory/physician office operations in New Tampa GI. Responsibilities include patient registration, telephone coverage, appointment scheduling, and referrals under supervision.

The role requires high school graduation, with typing proficiency and ICD/CPT knowledge. Two years of medical office experience preferred; onsite work at the Tampa location with occasional travel to Wiregrass and Carrollwood locations.

Qualifications

• High School graduate or equivalent.
• Typing speed of approximately 30 wpm or ability to demonstrate competent use of practice management computer system.
• Knowledge of ICD & CPT.
• Two (2) years’ experience in a medical office environment.

Responsibilities

• Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.
• Handle multiple tasks, answer telephone, take messages, file lab reports and medical records according to practice policies and procedures.
• Performs word processing and spreadsheet data entry.
• Performs charge entry and cash handling.
• Acts as liaison between physician, patient and insurance companies to obtain referrals and authorizations.
• Maintains attendance per Orlando Health policies and standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Participates in Quality Assurance and Quality Indicator activities and ensures knowledge of patient rights and regulatory standards.
• Maintains a clean, safe and organized office.
• Acts as Liaison to assist office billing service as requested.

Skills

Typing 30 wpm

ICD & CPT knowledge

Medical office experience

Job description

Florida Medical Clinic Orlando Health

Job Title Front Office Assistant

Schedule Hours Monday - Thursday 700am-400PM & Fridays 7am - 12pm

Department New Tampa GI

Location 14547 Bruce B Downs Blvd Tampa FL 33613

Possible travel to Wiregrass and Carrollwood locations

Position Summary

The front office assistant provides support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under the supervision of Manager Practice Operations, Medical Office Manager, Academic Program Manager, Academic Nurse Manager and/or Practice Site Supervisor.

Why is Florida Medical Clinic Orlando Health your best place to work?

• Education & Career Growth - Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.
• Health & Wellness - Comprehensive medical, dental, vision, free virtual visits, and well-being programs.
• Financial & Retirement - Up to 5% employer match on retirement contributions.
• Work-Life Balance - Four weeks of paid parental leave, PTO, and flexible leave options.
• Family & Pet Support - Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.

What You Will Do

• Adheres and assures cmpliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellence standards.
• Able to handle multiple simultaneous tasks, answer telephone, take messages, file lab reports, medical records and other information according to practice policies and procedures.
• Performs word processing and spreadsheet data.
• Performs charge entry and cash handling.
• Acts as a liaison between the physician, patient and insurance companies to include obtaining referrals and/or authorizations.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.
• Participates in Quality Assurance and Quality Indicator activities as assigned.Demonstrates awareness of legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. Practices the efficient use of supplies.
• Maintains a clean, safe and organized office.
• Act as a Liaison to assist office billing service as requested.

Qualifications

• High School graduate or equivalent.
• Typing speed of approximately 30 wpm or ability to successfully demonstrate competent use of practice management computer system.
• Knowledge of ICD & CPT.
• Two (2) years’ experience in a medical office environment.