Front Office Assistant - CPG OB/GYN

CPP Surgical Specialties; Johnstown (Cambria County); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Front Office Assistant to join their team. This role is essential in ensuring a positive patient experience by providing excellent customer service and managing the front desk operations efficiently. The ideal candidate will have a passion for healthcare and possess strong organizational skills to handle various administrative tasks. With opportunities for professional development and a supportive work environment, this position is perfect for those looking to grow in the medical field while making a difference in patient care.

Benefits

Health (Medical, Dental, Vision) Benefits

401K Benefits

Competitive Paid Time Off

Tuition Reimbursement

Professional Development Opportunities

Employee Assistance Program

Qualifications

• High School Diploma required; certifications preferred.
• Experience in a medical office or clinic is preferred.

Responsibilities

• Answer phones and schedule patient appointments.
• Collect co-payments and update patient information.
• Complete end-of-day processes according to guidelines.

Skills

Customer Service

Organizational Skills

Medical Terminology

ICD-10/CPT Coding

Education

High School Diploma

Certification of Medical Secretary

Medical Office Assistant Certification

Medical Office Technician Certification

Job description

CPP Surgical Specialties is seeking a full-time Front Office Assistant for the CPG OB/GYN. The FOA is responsible for assisting Physician’s in providing good customer service and direction to all patients within the CPG physician office. This ensures quality health care and patient satisfaction to meet the needs of patient care within the Physician's office. This position has contact with adolescent patients through geriatric patients.

Who We Are:

People are our passion and purpose. Conemaugh Health System, of Duke LifePoint Healthcare, is the largest healthcare provider in west central Pennsylvania, serving over a half-million patients each year through the Conemaugh Physician Group and Medical Staff, a network of hospitals, specialty clinics and patient focused programs. Conemaugh Health System employs over 5,000 clinical and non-clinical staff, and over 450 physicians committed to providing the ideal patient experience.

Where We Are:

The city of Johnstown is home to high-performing schools and safe, affordable neighborhoods that make working, living, and raising a family special. There are many opportunities for educational advancement including the University of Pittsburgh at Johnstown, Saint Francis University, and Mount Aloysius College.

Why Choose Us:

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off / Extended Illness Bank package for full-time employees
• Employee Assistance Program – mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Professional Development and Growth Opportunities
• And much more…

Essential Responsibilities:

Answers phones, displaying a pleasant demeanor and employing organizational standards.

Schedules patient appointments per provider routine.

Updates demographic/insurance information at each visit.

Performs patient check in and check out processes.

Responsible for obtaining ABN information so visits can be billed appropriately.

Ensures patients get any needed orders when checking out/ schedules as needed.

Collects co-payments at time of service and accurately post payments to patient account

Completes the End of day process per DLP Conemaugh Physician Practices Revenue Cycle Guidelines following DLP Conemaugh Physician Practices Segregation of Duties policy.

Works front desk queues.

Scans documents to the patient's chart.

Completes/ faxes forms, obtain provider signatures.

Controls Drug Representative Traffic flow.

Orients new staff as assigned.

Travels to satellite locations.

Job Qualifications:
Education:
Required:High School Diploma.

Preferred:Certification of Medical Secretary, Medical Office Assistant or Medical Office Technician, knowledge of ICD-10/CPT coding, medical terminology.

Experience:
Preferred: Experience working in the medical field either in a Physician’s office, clinic, comparable related medical setting.

Certification/Licensure/Registration:

Preferred:Certification of a Medical Secretary, MOA or MOT; CPR certification.

EEOC Statement:

Conemaugh Health System is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran