Front Office Assistant- Community Internal Medicine

trinityhealth; Georgia; On-site; USD 32,000 - 40,000; Full time

Job summary

Trinity Health in Georgia is seeking a detail-oriented front office associate to greet patients, collect accurate insurance and demographic information, and route calls. You will assist with scheduling diagnostic procedures or follow-up appointments and help with medical records duties including filing and scanning.

The ideal candidate has at least 1 year of front office or medical records experience, is proficient with EMR systems and MS Office, and possesses basic medical terminology

Qualifications

• High school diploma or GED required.
• Minimum of 1 year front office/medical records experience in physician office or similar setting.
• Proficiency with EMR systems and MS Office; basic medical terminology knowledge.
• Bilingual preferred.

Responsibilities

• Greet and assist all patients and visitors.
• Secure accurate insurance and demographic information from the patient to be entered into computer system.
• Answer and route incoming telephone calls as needed.
• Assist with patient check out and scheduling of diagnostic procedures or future appointments.
• Perform medical records duties such as filing, scanning and send outs as required.

Skills

Customer service

Phone etiquette

Interpersonal skills

Education

High school diploma

Tools

EMR systems

Microsoft Office

Job description

Employment Type:

Full time Shift: Day Shift

Description:

Performs a variety of front office duties for the medical practice. Greet and assist all patients and visitors. Secure accurate insurance and demographic information from the patient to be entered into computer system. Answer and route incoming telephone calls as needed. Must be familiar with insurance rules and billing practices in order to assist patients with questions. Assist with patient check out and scheduling of any ordered diagnostic procedures or future appointments. Perform medical records duties such as filing, scanning and send outs as required.

Position Requirements

• Education: High school graduate or GED equivalent required.
• B. Experience: Minimum of 1 year front office and/or medical records experience in physician office or similar setting required.
• C. Special Qualifications: Must be able to use a computer and be familiar with Medical Office programs including EMR systems. Basic knowledge of Microsoft Office and internet applications required. Basic knowledge of medical terminology required . Must possess excellent interpersonal and customer service skills.
• Bilingual preferred.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.