Front Office Assistant - Carrick, PA

Crossroads Treatment Centers; Pennsylvania; On-site; USD 19,286 - 26,174; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

PTO

401K match

Job summary

Crossroads Treatment Centers in Carrick, PA is hiring a Front Office Assistant to warmly check in patients, process payments, and support daily operations. You will guide new patients through intake, coordinate with clinical staff, and help maintain accurate financial records in a fast-paced outpatient clinic.

The role offers opportunities in a healthcare environment focused on addiction treatment, with a training emphasis and a schedule that may require weekend work to cover patient needs.

Qualifications

• At minimum, High School Diploma or GED required.
• Customer Service experience in a fast-paced environment preferred.
• Experience in healthcare, addiction medicine, office administration preferred.
• Lived Addiction experience is a plus.

Responsibilities

• Provide excellent customer service, check in patients, collect payments, and assist in daily operations.
• Maintain friendly, professional attitude toward patients and offer a white-glove experience.
• Guide new patients through intake process and coordinate with clinical staff.
• Collect urine and saliva samples for patient drug screens as needed.
• Maintain daily financial records and reports; oversee patient accounts.
• Coordinate with medical staff to coordinate intakes and office logistics.

Skills

Customer Service

Lived Addiction experience

Education

High School Diploma or GED

Job description

## Front Office Assistant - Carrick, PAApplyremote type: In-Centerlocations: Carrick, PAtime type: Full timeposted on: Posted Yesterdayjob requisition id: R-104851## **Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**## ## ## Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.# # ***Day in the Life of a Front Office Assistant**** Responsible for providing excellent customer service checking in patients, receiving payments, and assisting in daily operations.* Maintain friendly, professional attitude towards patients, offer a “white glove” experience.* Provide an exceptional experience by guiding new patients through their intake process.* Collect urine and saliva samples for patient drug screens as needed* Maintains daily financial records and reports* Coordinates with medical and clinical staff to coordinate intakes* Provides clerical and logistical support* Oversees patient accounts and financial responsibilities# ***Education and Experience requirements*****:*** **At minimum, High School Diploma or GED** required.* **Customer Service experience** in a fast-paced environment preferred.* Experience in **healthcare, addiction medicine, office administration** preferred.* **Lived Addiction experience** is a plus.# *********Hours, Schedule, and Travel (if applicable)***It is expected that Front Office Assistants have flexibility to support on weekends and if applicable, evenings. Expected hours for this role are **30-40 hours per week.** *See specific schedule requirements below.** Tuesday: 8:00 AM - 4:30 PM* Thursday: 9:00 AM - 3:30 PM* Friday: 8:00 AM - 4:30 PM* Saturday: 7:00 AM - 1:30 PM# ***Position Benefits**** **Have a daily impact on many lives**.* **Excellent training if you are new to this field.*** **Mileage reimbursement (if applicable)** Crossroads matches the current IRS mileage reimbursement rate.* **Community events that promotes belonging and education**. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.* **Opportunity to save lives everyday!**# ***Benefits Package**** Medical, Dental, and Vision Insurance* PTO* Variety of 401K options including a match program with no vesture period* Annual Continuing Education Allowance (in related field)* Life Insurance* Short/Long Term Disability* Paid maternity/paternity leave* Mental Health day* *Calm* subscription for all employees### About Us## *Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.*# # **Our Story**Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia.# **Our Mission Is Focused:**We exist to improve health equity in order to create superior outcomes.# **Our Vision Is Clear:**To provide the most convenient, comprehensive, high-quality care through specialty medical homes.# **Our Culture Is Inspiring:**Our culture is based on one simple tenet: we would treat others as we would like to be treated – with respect and empathy. We pride ourselves on how we serve our patients. Our INSPIRE culture sets us apart in how we interact not just with patients, but with our communities and each other on a day-to-day basis.