Front Office Assistant

Gen4 Dental Partners; Phoenix (AZ); On-site; USD 35,000 - 55,000; Full time

Job summary

Ein etabliertes Unternehmen im Bereich Zahnmedizin sucht einen engagierten Front Office Associate, der für die erste und letzte Impression der Patienten verantwortlich ist. Diese Rolle umfasst die Verwaltung von Terminen, die Unterstützung der Patienten bei ihren Behandlungsplänen und die Sicherstellung eines reibungslosen Ablaufs im Büro. Mit einem Fokus auf exzellenten Kundenservice und einem unterstützenden Team bietet diese Position eine hervorragende Gelegenheit zur beruflichen Weiterentwicklung. Wenn Sie eine Leidenschaft für die Patientenversorgung haben und Teil eines dynamischen Teams sein möchten, ist dies die perfekte Gelegenheit für Sie.

Benefits

3 Wochen PTO

8 bezahlte Feiertage

Bezahlter Elternurlaub

Medizinische, Augen- und Zahnleistungen

401(k) Matching

Möglichkeiten zur beruflichen Weiterentwicklung

Qualifications

• Erfahrung im Kundenservice ist erforderlich.
• Erfahrung im Zahnarztbüro ist bevorzugt.

Responsibilities

• Planung und Verwaltung der Termine für Ärzte und Hygieniker.
• Verifizierung von Versicherungsleistungen und Gebühren.

Skills

Kundenservice

Versicherungskunde

Education

Abschluss in einem relevanten Bereich

Job description

5 days ago Be among the first 25 applicants

Company Description

Harris Dental has provided personalized care for over 40 years. Our nationally renowned cosmetic dentist, Dr. Brian Harris, was voted Phoenix Magazine's Top Dentist from 2007 to 2021. As the creator of SmileVirtual.com and KlenProducts.com, and having been featured in Cosmopolitan, New Beauty, Oprah Magazine, USA Today, and others, we attract patients from across the country. Additionally, Dr. Scott Harris was recognized as AZ Foothills Best Cosmetic Dentist in 2022 and 2024. Our team offers comprehensive services, ranging from general to cosmetic dentistry and implants, including sedation. We believe everyone deserves a confident smile and are driven by our purpose to do excellent work, treat people with respect, and prioritize what matters most to our patients. Our vision is to become the nation's most sought-after, trusted, and compassionate dental office.

To learn more about our office, check out our website: https://www.harrisdental.com/

Job Description

Our dental front office associates are the heart of our practice—they are the first and last impressions on our patients. Our front office team plays an essential role in ensuring smooth operations and delivering top-tier patient care. By joining our team, you will enjoy:

• Work-life balance
• 3 weeks PTO & 8 paid holidays
• Paid parental leave
• Medical, vision, and dental benefits
• 401(k) match
• Opportunities for professional growth and career advancement

Key Responsibilities

• Build and maintain productive schedules for doctors and hygienists
• Verify insurance coverage, fee schedules, and complete insurance breakdowns for patients
• Complete pre-authorizations and referrals, gather information for claims
• Coordinate financial agreements and consent forms for patient treatments
• Assist patients in understanding their treatment plans to increase case acceptance
• Assist with patient check-in, registration, and maintain accurate records, adhering to HIPAA
• Ensure efficient office operations, including handling mail, scheduling, answering calls, responding to billing inquiries, and workflow management

Qualifications

• Customer service experience
• Dental office experience preferred

Additional Information

We provide equal employment opportunities and prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Working Environment & Physical Requirements

Typical office conditions; prolonged sitting and computer work; ability to lift up to 15 pounds.