Front Office Assistant

Harris Dental; Phoenix (AZ); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a compassionate and well-established dental practice in Phoenix, where you will play a crucial role in patient care and office operations. As a front office associate, you will ensure smooth scheduling, assist patients with insurance and treatment plans, and contribute to a welcoming environment. With over 40 years of personalized care, this practice prioritizes work-life balance and offers generous PTO, medical benefits, and opportunities for professional growth. Become part of a team that values respect and excellence in dental care, making a meaningful impact on patients' smiles.

Benefits

3 weeks PTO

8 Paid Holidays

Paid Parental Leave

Medical/Vision/Dental Benefits

401k Match

Professional Growth Opportunities

Qualifications

• Experience in customer service is essential.
• Preferred experience in a dental office setting.

Responsibilities

• Build and maintain productive schedules for doctors and hygienists.
• Verify insurance coverage and assist patients with treatment plans.

Skills

Customer Service

Insurance Verification

Patient Care

Education

High School Diploma

Dental Office Experience

Job description

2 days ago Be among the first 25 applicants

Company Description

Harris Dental has provided personalized care for over 40 years. Our nationally renowned cosmetic dentist, Dr. Brian Harris, was voted Phoenix Magazine's Top Dentist from 2007 to 2021. As the creator of SmileVirtual.com and KlenProducts.com, and having been featured in Cosmopolitan, New Beauty, Oprah Magazine, USA Today, and others, we attract patients from across the country. Additionally, Dr. Scott Harris was recognized as AZ Foothills Best Cosmetic Dentist in 2022 and 2024. Our amazing team of doctors at Harris Dental offers comprehensive services, ranging from general to cosmetic dentistry and implants, including sedation. We believe everyone deserves a confident smile, driven by our purpose to do excellent work, treat people with respect, and prioritize what matters most to our patients. Our vision is to become the nation's most sought-after, trusted, and compassionate dental office.

To learn more about our office, check out our website here: https://www.harrisdental.com/

Job Description

Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have:

• Work Life Balance
• 3 weeks PTO & 8 Paid Holidays
• Paid Parental Leave
• Medical/Vision/Dental Benefits
• 401k Match
• Professional Growth and Career Advancement Opportunities

Key Responsibilities

• Build and maintain productive schedules for our doctors and hygienists
• Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
• Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
• Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
• Assist patients with understanding their treatment plan and increase dental case acceptance
• Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
• Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary

Qualifications:

• Customer service experience
• Dental office experience (preferred)

Additional Information

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Working Environment & Physical Requirements

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.