Front Office Assistant

Advance Rehabilitation Physical Therapy; Big Creek (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading physical therapy company in the Southeast is looking for a passionate front office assistant. The role involves providing excellent customer service, managing appointments, and maintaining patient records. Ideal candidates should have strong communication skills and a positive attitude. The position offers a full-time schedule with a comprehensive benefits package, including health and dental insurance, 401k, and generous paid time off.

Benefits

401k

Health Insurance

Dental Insurance

Generous Paid Time Off

Employee Assistance Program

Qualifications

• Minimum of one year of experience in a medical or administrative role preferred.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Provide outstanding customer service and manage electronic scheduling.
• Verify and update patient and insurance information.
• Maintain patient charts and process payments.

Skills

Customer Service

Communication

Organizational Skills

Time Management

Attention to Detail

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Medical Software

Job description

1 day ago Be among the first 25 applicants

Company Description

Advance Rehabilitation is committed to being the most sought-after physical therapy company in the Southeast region, providing exceptional services in industrial rehabilitation, athletic training, and sports medicine.

At Advance Rehabilitation, you will be surrounded by a team dedicated to our purpose— inspiring patients, team members, and communities to create a life of joy.

Job Description

We are seeking a passionate and dedicated front office assistant to join our team. The ideal candidate will have a strong passion for orthopedics and a thirst for continued knowledge and growth.

• Provide outstanding customer service, ensuring a welcoming and professional environment for patients.
• Answer phones and manage electronic scheduling to coordinate appointments efficiently.
• Verify and update patient and insurance information with accuracy and attention to detail.
• Maintain patient charts and electronic medical records, ensuring compliance and proper documentation.
• Process charge tickets, payments, and deposits in a timely and organized manner.
• Handle data entry, faxing, filing, and other administrative tasks as needed.
• Support the team with additional responsibilities to ensure smooth office operations.

Qualifications

• High school diploma or equivalent
• Minimum of one year of experience in a medical or administrative role preferred
• Strong customer service and communication skills
• Proficiency in Microsoft Word and Excel; experience with medical software is a plus
• Excellent organizational and time management abilities
• Ability to multitask and work in a fast-paced environment
• A team player with a positive attitude and strong attention to detail

Additional Information

• Excellent benefits package including 401k, health, dental
• Generous paid time off package
• Employee Assistance Program (EAP)
• Get to interact with a great team and support staff, and so much more!

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Physical, Occupational and Speech Therapists