Front Office Assistant

Trinity Health; Athens (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare organization is seeking a Front Office Assistant to manage a variety of administrative duties. This role includes greeting patients, handling insurance details, and maintaining medical records in a professional environment. Ideal for candidates with a high school diploma and prior experience in a medical setting.

Qualifications

• High school diploma or GED is required.
• 1 year of front office/medical records experience needed.
• Proficiency with computers and EMR systems is essential.

Responsibilities

• Perform front office duties including greeting and assisting patients.
• Enter insurance and demographic information into the computer system.
• Handle patient check-out and scheduling of future appointments.

Skills

Customer service

Interpersonal skills

Confidentiality

Education

High school diploma or GED

Tools

EMR systems

Microsoft Office

Job description

Join to apply for the Front Office Assistant role at Trinity Health.

Description: Performs a variety of front office duties for the medical practice. Greet and assist all patients and visitors. Secure accurate insurance and demographic information from the patient to be entered into the computer system. Answer and route incoming telephone calls as needed. Must be familiar with insurance rules and billing practices to assist patients with questions. Assist with patient check-out and scheduling of diagnostic procedures or future appointments. Perform medical records duties such as filing, scanning, and send-outs as required.

Employment Type: Full-time

Shift: As assigned

Position Requirements:

• High school diploma or GED required
• Minimum of 1 year front office and/or medical records experience in a physician office or similar setting
• Proficiency with computers and familiarity with Medical Office programs including EMR systems
• Basic knowledge of Microsoft Office, internet applications, and medical terminology
• Excellent interpersonal and customer service skills
• Knowledge of modern administrative practices and procedures
• Ability to learn Meditech and applicable EMR systems
• Maintain professionalism and confidentiality with patient relations

Our Commitment: Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status.