Front Office Agent- Tempe Mission Palms

Destination by Hyatt; Tempe (AZ); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

Free uniforms

Free covered parking

Paid vacation

Sick leave

Medical health care

Family bonding time

Adoption assistance

Discounted rooms at Hyatt locations

Tuition reimbursement

Training and professional development

Job summary

Tempe Mission Palms is seeking a Front Office Agent to handle the guest registration process and communicate hotel services. This highly visible role directly impacts the guest experience and requires a welcoming, professional demeanor. You will be the face of Hyatt, processing payments, answering guest inquiries, and promoting promotions.

Open weekend availability and flexible scheduling are essential to succeed in this role. Join us in downtown Tempe and contribute to a culture of belonging.

Qualifications

• Experience delivering guest service in a hospitality environment.
• Strong verbal and written communication.
• Ability to stand for long periods.
• Weekend availability required.

Responsibilities

• Register guests and handle check-in/check-out with accuracy.
• Explain hotel services and promotions to guests.
• Process payments and respond to inquiries.
• Represent Hyatt brand in a friendly, professional manner.

Skills

Customer service

Communication skills

Guest relations

Availability on weekends

Job description

Organization- Tempe Mission Palms

Summary

Starting at $25.55/hour

• MUST HAVE WEEKEND AVAILABILITY*

Role & Responsibilities include but are not limited to:

Front Office Agents are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we'd love to hear from you!

Front Office Agents must have open availability and be able to work a flexible schedule, including mornings, evenings, weekends, and holidays.

The Hotel

Come work with us in the center of vibrant downtown Tempe, AZ! From the smell of the citrus in our courtyard, to working with colleagues who have built longevity in their careers, you will be surrounded with a sense of home while creating a career at our hotel.

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment
• Refined verbal and written communication skills
• Ability to stand for long periods of time
• Weekends availability is required

Benefits & Perks

Our Hotels have the best to offer including: free uniforms, free covered parking, paid vacation and sick leave, medical health care, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, tuition reimbursement property specific benefits, excellent training and professional development and many more!

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Proof of eligibility to work in the United States is required, as well as a completed background check.