Front Office / Administrative Support – Bilingual (English/Spanish)

IBEW Local Union 520; Taylor (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

IBEW Local Union 520 in Texas is seeking a bilingual Front Office / Administrative Support staff member to be the first point of contact for members and the public. You will answer calls, direct inquiries, assist in person, and handle payments via POS.

Ideal candidate is fluent in English and Spanish, with strong communication and organizational skills, proficient in Microsoft Office, and reliable in performing general office tasks.

Qualifications

• Bilingual – Fluent in English and Spanish (required).
• Previous experience in an office, administrative, or customer service role.
• Strong communication and organizational skills.
• Proficient in computer use, including Microsoft Office and basic database systems.
• Able to learn organizational structure and workflows to direct calls effectively.
• Comfortable operating POS systems or learning new software tools.
• Dependable, punctual, and professional in appearance and conduct.

Responsibilities

• Answer phone calls and route inquiries to the appropriate department.
• Assist members in person and maintain smooth communication within the organization.
• Process payments through a POS system.
• Perform general office and administrative duties.

Skills

Bilingual English

Bilingual Spanish

Job description

IBEW Local Union 520 is seeking a professional, organized, and bilingual Front Office / Administrative Support staff member to serve as the first point of contact for our members and the public. This individual will be responsible for answering phone calls, determine which department or staff member should handle each inquiry, and ensure smooth communication throughout the organization. The role also includes assisting members in person, processing payments through a POS system, and performing general office and administrative duties.

Qualifications

• Bilingual – Fluent in English and Spanish (required).

• Previous experience in an office, administrative, or customer service role.

• Strong communication and organizational skills.

• Proficient in computer use, including Microsoft Office and basic database systems.

• Able to learn organizational structure and workflows to direct calls effectively.

• Comfortable operating POS systems or learning new software tools.

• Dependable, punctual, and professional in appearance and conduct.