Service Representative

IBEW Local 48; Portland (OR); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Health benefits

Retirement benefits

Job summary

A local labor union in Portland, OR, is seeking a temporary Membership Services Assistant to help in daily office operations for 6 months. Responsibilities include answering phones, responding to emails, and assisting members and visitors. Candidates should have a high school diploma and at least 3 years of office experience, demonstrating communication and multi-tasking skills. The role offers a full compensation package including health and retirement benefits, with applications accepted via email along with references.

Qualifications

• 3+ years of office experience.
• Experience managing multiple tasks and projects with deadlines.
• Experience using Microsoft Office Suite, including Outlook, Word, and Excel.
• Ability to learn electronic systems quickly and work with deadlines.

Responsibilities

• Assist in tasks such as answering phones, e-mails, and assisting members and visitors.
• Aid with special projects as assigned.
• Assist in routine tasks, such as member letters and union status letters.

Skills

Detail-oriented

Effective communication

Multi-tasking

Collaboration

Outlook

Word

Excel

Detail oriented

Communication

Multitasking

Education

High school diploma, GED or equivalent

GED

Tools

Microsoft Office Suite

Word

Excel

Office productivity software

Job description

The International Brotherhood of Electrical Workers (IBEW) Local Union 48 is seeking to add an individual to join our Membership Services Team for a duration expected to be 6 months in our Portland, OR, Business Office to assist in daily office operations. On a day-to-day basis this employee will support the Business Office by answering phones, responding to e-mails, and helping members and visitors in person. This individual will be able to multi-task, will be detail-oriented, and a clear communicator.

Primary Functions:

• Assist in tasks such as answering phones, e-mails, and assisting members and visitors to the Business Office
• Assist in routine tasks as needed such as member letters, union status letters, member communication, and other forms of staff support
• Aid with special projects as assigned

As a person you are:

• Able to exercise sound judgment, discretion, and foster positive and professional working relationships
• Able to clearly and effectively communicate
• Able to collaborate
• Detail-oriented
• Able to quickly learn electronic systems and databases with proper training

Education & Experience:

• High school diploma, GED or equivalent
• 3+ years of office experience
• Experience managing multiple tasks and projects with deadlines
• Experience using Microsoft Office Suite, including Outlook, Word, and Excel

Although not required, you may have:

• Experience with Labor Unions
• Familiarity with contract administration

Work Environment & Physical Demands:

This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

This is a temporary position. IBEW Local 48 offers a full compensation package including health and retirement benefits.

To apply:

Please submit a cover letter and resume along with one letter of recommendation and three references to [e-mail]. Resumes without cover letters and/or references will not be considered.

What to Expect from Our Hiring Process:

• Background check
• Drug screening (we are a Drug Free Workplace)

This position is represented by OPEIU Local 11.

Please direct questions to [e-mail] or 503/889.3667.