Front Office Administrative Assistant/ Receptionist

MSCI Inc.; New York (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is looking for a Front Office Administrative Assistant to join their dynamic team in New York. This full-time role is essential for creating a welcoming workplace experience, where you'll be the first point of contact for clients and colleagues. You'll manage front desk operations, assist with office space guidance, and support various events. Ideal candidates will have excellent communication and organizational skills, a client-centric attitude, and a proactive approach to problem-solving. If you're ready to grow in a collaborative environment, this opportunity is perfect for you!

Qualifications

• Experience as a Front Office Representative with facilities support.
• Strong organizational skills and attention to detail.

Responsibilities

• Manage front desk operations and represent the firm professionally.
• Support office space guidance and assist with events outside regular hours.

Skills

Business awareness

Excellent communication skills

Organizational skills

Problem-solving skills

Tech-savviness

Education

Associate’s degree

Tools

Microsoft Office

Job description

Join to apply for the Front Office Administrative Assistant/ Receptionist role at MSCI Inc.

Position Overview

We are seeking a Receptionist for our New York office headquarters. This role will be a full-time, five-day-a-week, office-based position and is part of the Corporate Services - Facilities team. The role is key to shaping the workplace experience aligned with MSCI’s Future of Work (FOW) philosophy. Responsibilities include assisting employees, clients, and guests with workplace navigation, supporting events outside regular hours, and collaborating with the Corporate Services team to ensure a productive environment.

Your Key Responsibilities

• Manage front desk operations from 8AM to 5PM, including a lunch break.
• Represent the firm professionally as the first point of contact for clients and colleagues.
• Greet and direct guests and clients, manage incoming calls, and maintain the reception area.
• Support office space guidance, hybrid/return-to-work efforts, and safety protocols.
• Participate in Life Safety Team activities, including trainings and emergency leadership.
• Support events outside of regular hours, approximately 2-6 times a month.
• Handle daily operations such as meeting room scheduling, facilities requests, and vendor management.
• Manage Visitor Management system, desk reservation tools, and building platforms.
• Assist with deliveries, office signage, reprographics, and administrative tasks like expense reporting and travel arrangements.

The Right Candidate For This Role Should Have

• Business awareness and a client-centric attitude.
• Excellent communication skills and a professional demeanor.
• Willingness to learn and grow, with the ability to accept feedback.
• Strong organizational skills, detail orientation, and tech-savviness.
• Proactive problem-solving skills and innovative thinking.
• Ability to work independently and collaboratively, managing changing priorities.

Desired Requirements

• Experience as a Front Office Representative with facilities support.
• Proficiency in Microsoft Office and office equipment.
• Excellent communication and organizational skills.
• Minimum of an Associate’s degree.