Front Office Administrative Assistant

Heartland Dental; Mesa (AZ); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a Front Office Administrative Assistant to enhance their patient experience. In this full-time role, you will be the welcoming face of the office, managing essential front office tasks such as scheduling, insurance billing, and patient communications. This dynamic position offers a chance to thrive in a supportive environment that values teamwork and patient care. With comprehensive training and development opportunities, you will be part of a stable organization committed to excellence in dental support. If you are passionate about providing top-notch service and have a friendly demeanor, this role is perfect for you.

Benefits

Health insurance

Retirement plans

Paid holidays

PTO

Access to Daily Pay

Qualifications

• 2+ years dental experience with insurance billing and accounts receivable.
• Experience in a customer-centric, fast-paced environment.

Responsibilities

• Greet and welcome patients, managing front office duties.
• Schedule appointments and process insurance claims.

Skills

Dental experience

Insurance billing

Customer service

Communication skills

Organizational skills

Tools

Dentrix

Job description

Join to apply for the Front Office Administrative Assistant role at Heartland Dental.

Parkwood Ranch Dental Care is looking for a Business Assistant to join our team.

Responsibilities include:

• Greet and welcome patients, creating a positive first impression
• Manage front office duties: answering phones, checking mail and email, communicating with patients and insurance companies
• Utilize Dentrix for scheduling and records management
• Schedule and confirm appointments, process insurance claims, verify benefits, and explain coverage
• Post payments, manage accounts receivable, review treatment plans, and payment options
• Collaborate with providers to implement systems that optimize office performance

Qualifications:

• 2+ years dental experience, including insurance billing and accounts receivable
• Experience with Dentrix or similar software
• Customer-centric, fast-paced environment experience
• Friendly, outgoing demeanor and strong communication skills
• Team-oriented with excellent organizational skills
• Ability to protect PHI and adhere to HIPAA training requirements

Work Schedule & Location:

• Full-time, Monday/Wednesday/Thursday 7:30-5:00; Tuesday 8:30-6:00; Friday 7:30-2:00; No weekends
• Located at: 10749 E. Southern Ave, Mesa, AZ 85209

Benefits & Opportunities:

• Health insurance, retirement plans, paid holidays, PTO
• Comprehensive training and development opportunities
• Stable company with over 20 years of industry experience
• Access to Daily Pay

Physical & Other Requirements:

• Ability to perform duties with or without accommodations, including sitting, lifting up to 15 lbs, and attending training sessions
• TB test required prior to employment (except in FL & TN)

About Heartland Dental:

Largest dental support organization in the US, supporting over 3,000 doctors across 39 states, committed to diversity, inclusion, and high-quality patient care.