Front Office Admin Coordinator - Behavioral Health

LDH-Florida Parishes Human Services Authority; Mandeville (LA); On-site; USD 19,000 - 32,000; Full time

Job summary

LDH-Florida Parishes Human Services Authority is seeking an Administrative Coordinator for our Mandeville, LA outpatient behavioral health clinic. The role requires maintaining a welcoming front office and providing essential administrative support to ensure smooth operations.

Qualified candidates will have at least two years in administrative services, with experience substitutions allowed per policy. The position offers hourly pay and probationary terms with opportunities for growth.

Qualifications

• Two years of experience in administrative services.
• Experience substitution: every 15 semester hours earns six months of experience.
• Knowledge of health service workflows is a plus.

Responsibilities

• Answer multi-line phones and route calls or take detailed messages.
• Greet clients and notify staff of arrivals.
• Check-in/out clients and verify insurance coverage.
• Schedule appointments and send reminders.
• Enter data into an electronic health record (EHR).
• Maintain necessary paperwork packets for scheduled and walk-in clients.

Skills

Administrative skills

Communication

Customer service

Policy compliance

Accountability

Following directions

Tools

EHR

Job description

LDH-Florida Parishes Human Services Authority is seeking an Administrative Coordinator for our Mandeville, LA outpatient behavioral health clinic. The role requires maintaining a welcoming front office and providing essential administrative support to ensure smooth operations.

Qualified candidates will have at least two years in administrative services, with experience substitutions allowed per policy. The position offers hourly pay and probationary terms with opportunities for growth.