Front Office

Imagen Dental Partners; Wolverine Lake (MI); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Paid holidays

Medical insurance

Vision insurance

Life insurance

Disability insurance

Wellness programs

Pet benefits

Job summary

Community Dental of Walled Lake is seeking a Dental Front Office Coordinator to join our busy practice in Walled Lake, MI. You will greet patients, manage appointments, verify insurance, explain financial information, and coordinate treatment plans with providers.

The ideal candidate has at least 2 years of front office experience, strong customer service skills, and proficiency with dental software. We offer competitive pay, benefits, and a supportive team environment, with no weekend shifts.

Qualifications

• At least 2 years of experience in a Dental Front office position.
• Knowledge of dental insurance benefits and claims processing.
• Proficiency with dental software systems.

Responsibilities

• Welcome patients and create a positive first impression
• Manage scheduling and maintain productive provider schedules
• Verify insurance benefits and explain financial information to patients
• Process claims and support treatment plan coordination
• Handle patient communications, phone calls, and appointment confirmations
• Help ensure patients receive an outstanding experience from check-in to check-out

Skills

Dental front office experience

Insurance/claims knowledge

Communication skills

Organized and dependable

Dental software proficiency

Education

High school diploma or GED

Tools

Denticon

Dentrix

Eaglesoft

Curve

MacPractice

Job description

General Overview

Dental Front Office Coordinator

Community Dental of Walled Lake | Walled Lake, MI

Are you an experienced Dental Front Office Coordinator who loves creating an exceptional patient experience? Would you enjoy working alongside incredible doctors and a supportive team that truly values its employees?

Community Dental of Walled Lake is seeking a friendly, organized, and detail-oriented professional to join our busy, patient-focused practice. If you thrive in a fast-paced environment, enjoy building relationships with patients, and have a strong understanding of dental insurance and scheduling, we'd love to meet you!

What We're Looking For

• Previous dental front office experience required
• Knowledge of dental insurance benefits and claims
• Strong communication and customer service skills
• Organized, dependable, and team-oriented mindset
• Experience with dental software

What We Offer

• Competitive pay: $22-$26 per hour, based on experience
• Monthly bonus opportunities
• 401(k) with company match
• Paid time off and paid holidays
• Medical, vision, life, and disability insurance
• Wellness programs
• Benefits and perks for you, your family, and even your pets!

Schedule

No weekends!

• Monday: 8:00 AM - 4:00 PM
• Tuesday: 9:30 AM - 6:00 PM
• Wednesday: 9:30 AM - 6:00 PM
• Thursday: 8:00 AM - 4:00 PM
• Friday: 8:00 AM - 4:00 PM

If you're looking for a practice where you can make a difference every day while working with an outstanding team and doctors who genuinely care about their patients and staff,

Community Dental of Walled Lake is proud to provide exceptional care and create healthy, confident smiles throughout our community.

Responsibilities

What You'll Do

• Welcome patients and create a positive first impression
• Manage scheduling and maintain productive provider schedules
• Verify insurance benefits and explain financial information to patients
• Process claims and support treatment plan coordination
• Handle patient communications, phone calls, and appointment confirmations
• Help ensure patients receive an outstanding experience from check-in to check-out

Qualifications

Required Qualifications:

• At least 2 years of experience working in a Dental Front office position
• Demonstrated experience to met and exceed goals.
• High school diploma or GED.

Preferred Qualifications:

• Knowledge of Dental operations
• Technical expertise in dental insurance benefits
• Experience with Dental Software such as Denticon, Dentrix, Eaglesoft dental software, Curve or MacPractice

Our commitment to inclusion is woven into the core of who we are. We believe that we are strongest when we embrace the voices of our team members, patients, partners, and the communities we serve.

We are committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other class protected by federal, state, and local laws.