Front Desk Coordnator

Guardian Dentistry Partners; Southfield (MI); On-site; USD 21,593 - 30,754; Full time

Benefits offered by this job

Paid vacation

401k program with matching contributions

Flexible schedules

Competitive health, dental, and vision plan

Life insurance and disability insurance

Job summary

Guardian Dentistry Partners is seeking a front desk receptionist for its Southfield location. The ideal candidate will have strong organizational and communication skills and a friendly attitude.

Responsibilities include greeting patients, managing phone calls, scheduling appointments, and assisting with billing questions. The position offers a guaranteed hourly rate starting at $19, along with benefits such as paid vacation, 401k, health plans, and a supportive work environment.

Qualifications

• 2-3 years front desk experience preferred.
• Experience in a periodontal or specialty dental practice is a plus.
• Outstanding professionalism and moral standards.

Responsibilities

• Greet patients by first name with a friendly personality.
• Complete daily insurance verifications for scheduled patients.
• Assist patients with billing questions.

Skills

Strong communication skills

Interpersonal skills

Organizational skills

Self-motivated work ethic

Tools

EagleSoft

Job description

Location

My Family Dental Southfield

Job Summary

We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the dentist or hygienist. In addition, you’ll be responsible for answering and managing the phones, scheduling the doctor(s) and hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you.

Primary Job Responsibilities

• Complete daily insurance verifications for all scheduled patients
• Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
• Confirm all future appointments
• Assist patients with billing questions
• Submit insurance claims with proper attachments and narratives.
• Follow-up with unscheduled recare/treatment appointments.

Qualifications

• 2-3 years experience preferred
• Previous front desk experience in a periodontal or specialty dental practice preferred
• Previous EagleSoft experience preferred
• Outstanding professionalism, high moral standards, and a self‑motivated work ethic
• Strong communication and interpersonal skills to build trusting relationships with your co‑workers and patients
• Driven personality to want to strive to be the best in your profession and provide the best care for our patients.

Compensation & Benefits

• Guaranteed hourly rate $19 and up, depending on experience
• Paid vacation & paid holidays
• 401k program with matching contributions
• Benefits offered at 30 hours or more
• Competitive health, dental, and vision plan
• Life insurance and disability insurance
• Flexible schedules

FLSA Status

Non‑Exempt

Equal Opportunity/Affirmative Action Statement

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.