Front Office

Imagen Dental Partners; Saint Augustine (FL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Monthly bonus opportunities

401(k) with company match

Paid time off and holidays

Medical, vision, life, and disability

Wellness programs

Pets benefits

Job summary

Alexander Dental in St. Augustine, FL is seeking a Dental Front Office Coordinator to join a busy, patient-focused practice. You will manage VA benefits, patient flow, insurance coordination, and front-office operations while ensuring an exceptional patient experience.

The ideal candidate is highly organized, with strong Excel skills and a customer-service mindset, ready to support a collaborative dental team in a fast-paced environment.

Qualifications

• Previous dental front office experience required.
• Experience with VA insurance coordination preferred.
• Strong understanding of dental insurance, coding, AR, ADA codes, and patient financing.
• Comfortable using Excel and tracking reports.
• Excellent communication and organizational skills.
• Positive attitude with the ability to thrive in a fast-paced environment.

Responsibilities

• Coordinate and manage VA patient benefits and authorizations.
• Maintain and track key office metrics using Excel spreadsheets.
• Assist with accounts receivable (AR) and patient balances.
• Participate in a rotating check-out and front office.
• Verify insurance benefits and explain financial responsibilities.
• Schedule appointments and maintain productive provider schedules.
• Answer phones, greet patients, and provide outstanding customer service.
• Support a positive, team-oriented office culture.

Skills

Dental front office

VA benefits coordination

Accounts receivable

Customer service

Insurance coordination

Tools

Excel

Job description

General Overview

Dental Front Office Coordinator

Alexander Dental | St. Augustine, FL

Alexander Dental is seeking an experienced Dental Front Office Coordinator to join our busy, patient-focused practice. If you're passionate about helping patients improve their oral health and enjoy being a key part of a collaborative dental team, we'd love to meet you.

We're looking for a highly organized professional who can confidently coordinate VA benefits, manage patient flow, insurance coordination, accounts receivable, and front office operations while creating an exceptional experience for every patient, every visit.

What We Offer

• $20-$25 per hour, based on experience
• Monthly bonus opportunities
• 401(k) with company match
• Paid time off and paid holidays
• Medical, vision, life, and disability insurance
• Wellness programs
• Benefits and perks for you, your family, and even your pets

Schedule

• Monday: 7:00 AM - 5:00 PM
• Tuesday: 8:25 AM - 6:00 PM
• Wednesday: 8:25 AM - 6:00 PM
• Thursday: 8:25 AM - 6:00 PM
• Friday: 7:00 AM - 5:00 PM
• Rotating Saturday: 7:20 AM - 2:00 PM
  • When scheduled on Saturday, you'll enjoy Thursday off that week

Why Alexander Dental?

At Alexander Dental, you'll work alongside a supportive team that is committed to providing exceptional patient care. We believe in investing in our employees, celebrating success, and creating an environment where team members can grow professionally while making a meaningful difference in patients' lives.

Responsibilities

What You'll Do

• Coordinate and manage VA patient benefits and authorizations
• Maintain and track key office metrics using Excel spreadsheets
• Assist with accounts receivable (AR) and patient balances
• Participate in a rotating check-outand front office
• Verify insurance benefits and explain financial responsibilities
• Schedule appointments and maintain productive provider schedules
• Answer phones, greet patients, and provide outstanding customer service
• Support a positive, team-oriented office culture

Qualifications

hat We're Looking For

• Previous dental front office experience required
• Experience with VA insurance coordination preferred
• Strong understanding of dental insurance, coding, AR, ADA codes, and patient financing
• Comfortable using Excel and tracking reports
• Excellent communication and organizational skills
• Positive attitude with the ability to thrive in a fast-paced environment

Our commitment to inclusion is woven into the core of who we are. We believe that we are strongest when we embrace the voices of our team members, patients, partners, and the communities we serve.

We are committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other class protected by federal, state, and local laws.