Dental Front Office Coordinator: VA Benefits & Scheduling

Imagen Dental Partners; Saint Augustine (FL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Monthly bonus opportunities

401(k) with company match

Paid time off and holidays

Medical, vision, life, and disability

Wellness programs

Pets benefits

Job summary

Alexander Dental in St. Augustine, FL is seeking a Dental Front Office Coordinator to join a busy, patient-focused practice. You will manage VA benefits, patient flow, insurance coordination, and front-office operations while ensuring an exceptional patient experience.

The ideal candidate is highly organized, with strong Excel skills and a customer-service mindset, ready to support a collaborative dental team in a fast-paced environment.

Qualifications

• Previous dental front office experience required.
• Experience with VA insurance coordination preferred.
• Strong understanding of dental insurance, coding, AR, ADA codes, and patient financing.
• Comfortable using Excel and tracking reports.
• Excellent communication and organizational skills.
• Positive attitude with the ability to thrive in a fast-paced environment.

Responsibilities

• Coordinate and manage VA patient benefits and authorizations.
• Maintain and track key office metrics using Excel spreadsheets.
• Assist with accounts receivable (AR) and patient balances.
• Participate in a rotating check-out and front office.
• Verify insurance benefits and explain financial responsibilities.
• Schedule appointments and maintain productive provider schedules.
• Answer phones, greet patients, and provide outstanding customer service.
• Support a positive, team-oriented office culture.

Skills

Dental front office

VA benefits coordination

Accounts receivable

Customer service

Insurance coordination

Tools

Excel

Job description

Alexander Dental in St. Augustine, FL is seeking a Dental Front Office Coordinator to join a busy, patient-focused practice. You will manage VA benefits, patient flow, insurance coordination, and front-office operations while ensuring an exceptional patient experience.

The ideal candidate is highly organized, with strong Excel skills and a customer-service mindset, ready to support a collaborative dental team in a fast-paced environment.