Front of the House Staff (Full Time & Part Time)

BK FRANCHISE HOLDINGS LLC; Jericho (NY); Vor Ort; USD 23.000 - 26.000; Vollzeit

Benefits dieser Stelle

Health, Dental, Vision Insurance

401(k) Retirement Plan w/ 5% match

Life Insurance & AD&D

Paid Time Off & Paid Sick Leave

Holiday Gift Certificates

FSA / DCFSA

Zusammenfassung

BK Franchise Holdings LLC is seeking Front of House Staff to deliver outstanding guest experiences in a busy café environment. You will take orders, prepare beverages, handle payments, and maintain a clean, welcoming space that reflects brand standards.

Ideal candidates bring a customer-first mindset, basic cash handling skills, and familiarity with coffee preparation. Paid time off, insurance options, and retirement benefits are part of the offer.

Qualifikationen

• Excellent customer service and interpersonal communication.
• Basic knowledge of cash handling and POS systems.
• Familiarity with basic coffee and beverage preparation.
• Ability to multitask and work in a fast-paced environment.

Aufgaben

• Provide a warm, friendly, and professional experience for every guest.
• Address customer inquiries and complaints efficiently and with a positive attitude.
• Accurately take and process customer orders.
• Handle cash and card transactions responsibly, ensuring accurate accounting of sales.
• Prepare beverages according to standard recipes and presentation guidelines.
• Assist with food presentation and packaging, ensuring it meets quality standards.
• Keep the front-of-house area clean and organized.
• Ensure equipment is sanitized and maintained per food safety regulations.
• Monitor stock levels and report shortages; assist with restocking.
• Offer suggestions and promote signature items or seasonal promotions.

Kenntnisse

Excellent customer service

Interpersonal communication

Multitasking

Attention to detail

Fast-paced environment experience

Tools

POS systems

Jobbeschreibung

Front of the House Staff (Full Time & Part Time)

Job Category: GBK Non-Office-Employee

Requisition Number: FRONT007891

• Posted : September 22, 2026
• Full-Time

Locations

Showing 1 location

Description

The Front of House Staff is responsible for providing excellent customer service, ensuring a welcoming environment, and supporting day-to-day café operations. This role involves taking orders, preparing beverages, handling cash, and maintaining a clean and organized workspace to ensure customer satisfaction and uphold brand standards.

Duties and Responsibilites:

• Provide a warm, friendly, and professional experience for every guest.
• Address customer inquiries and complaints efficiently and with a positive attitude.
• Accurately take and process customer orders.
• Handle cash and card transactions responsibly, ensuring accurate accounting of sales.

Beverage & Food Preparation

• Prepare beverages according to standard recipes and presentation guidelines.
• Assist with food presentation and packaging, ensuring it meets quality standards.

Maintenance of Cleanliness

• Keep the front-of-house area, including the counter, tables, and floor, clean and organized.
• Ensure that all equipment is maintained and sanitized in compliance with food safety regulations.

Inventory & Stock Management

• Monitor stock levels of consumables (cups, napkins, etc.) and report shortages.
  Assist with restocking and inventory organization as needed.

Upselling & Promoting Products

• Offer suggestions and recommend signature menu items or seasonal promotions to enhance the customer experience.
• Maintain knowledge of all products to confidently answer customer questions.

Adherence to Brand Standards

• Follow the café’s protocols and standards to maintain the brand’s quality and image.
• Contribute to an atmosphere that aligns with the bakery's welcoming and high-quality brand.

Job Requirements & Skills:

• Excellent customer service and interpersonal communication.
• Basic knowledge of cash handling and POS systems.
• Familiarity with basic coffee and beverage preparation.
• Ability to multitask and work in a fast-paced environment.
• Strong attention to detail and commitment to maintaining cleanliness.
• Previous experience in a customer service or hospitality role is an advantage but not required.
• Familiarity with food and beverage operations in a café or bakery setting.
• Health, Dental, Vision Insurance and EAP (Employee Assistance Program)
• 401(k) Retirement Plan with up to 5% match
• Life Insurance and AD&D (Accidental Death & Dismemberment)
• BTA Insurance (Business Travel Accident Coverage)
• Paid-time off (PTO) and Paid-sick leave (PSL)
• Celebration & Condolence Benefits
• Holiday Gift Certificates
• FSA (Flexible Spending Account)
• DCFSA (Dependent Child Care Spending Account)

** All benefits are based on company policy

Pay Rates: $17 ~ $19

Store Hours: 9AM - 8PM

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.