Front-of-Store Customer Service & Loss Prevention

The TJX Companies, Inc.; Lorain (OH); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Paid holidays

Job summary

TJ Maxx in Lorain, OH is hiring for a Loss Prevention/Store Associate role. You will deter theft, support safety, and assist customers while wearing a Body Worn Camera and adhering to company policy.

The position emphasizes front-of-store presence, quick response, and collaboration with store teams. Starting pay is posted as $13.50–$18.60 per hour, with excellent benefits and career growth opportunities within TJX.

Qualifications

• Strong verbal and written communication skills.
• Sound decision making abilities.
• Ability to take initiative and work independently.
• Prioritizes and manages time effectively.
• Ability to stand for long periods.
• 0-2 years retail or security experience.

Responsibilities

• Maintains a proper and professional stance at the front of the store.
• Acts as a visual deterrent to prevent loss/dishonesty.
• Review and understand the Store Emergency Response Guide.
• Wear a complete Company approved uniform including a Body Worn Camera.
• Greet customers with courtesy and respect.
• Establish and maintain a position at the front of the store or in a department.
• Refer customers to store management or customer service via company radio.
• Observe and report suspicious behavior or incidents to LP or store management.
• Perform a closing safety sweep of the store with management.
• Adhere to all Company Policy and Procedure.
• Document incidents in AIIM Case Management.
• Performs other duties as assigned.

Skills

Verbal communication

Written communication

Decision making

Initiative

Time management

Stand for long periods

Retail experience

Job description

TJ Maxx in Lorain, OH is hiring for a Loss Prevention/Store Associate role. You will deter theft, support safety, and assist customers while wearing a Body Worn Camera and adhering to company policy.

The position emphasizes front-of-store presence, quick response, and collaboration with store teams. Starting pay is posted as $13.50–$18.60 per hour, with excellent benefits and career growth opportunities within TJX.