Front of House Team Member

Chick-fil-A; Gaithersburg (MD); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible scheduling

Sundays off

Free meals

Discounted meals

Positive team environment

Paid training

Growth opportunities

Leadership development

Employee recognition

Scholarship opportunities

Consistent hours

Job summary

Chick-fil-A, Inc. (USA) is seeking dependable, positive team members passionate about hospitality and serving others.

This fast-paced, team-oriented role offers opportunities to learn, grow, and make a meaningful impact on guests and the community. Benefits include flexible scheduling, Sundays off, meals on shift and off days, paid training, clear opportunities for advancement, leadership development, and recognition.

Qualifications

• Must be 16 years of age or older to work at this location.
• Ability to work opening and/or closing shifts, including early mornings, evenings, and weekends.
• Must have Saturday availability.
• Reliable transportation to and from work.
• Strong work ethic with a positive, team-oriented attitude.
• Ability to follow directions and company standards.
• Willingness to learn and take feedback.
• Ability to work in a fast-paced environment.
• Strong communication and customer service skills.

Responsibilities

• Provide friendly, accurate, and efficient service to every guest.
• Take customer orders, process payments, and ensure order accuracy.
• Prepare and serve food following Chick-fil-A quality, safety, and cleanliness standards.
• Maintain a clean and organized work environment, including dining room, kitchen, and restrooms.
• Work as part of a team to ensure smooth daily operations during all shifts.
• Follow all food safety, sanitation, and company procedures.
• Communicate clearly with leaders and teammates to meet guest needs.
• Handle guest concerns professionally and with a positive attitude.
• Arrive on time and ready to work scheduled shifts.

Skills

Customer service

Team orientation

Positive attitude

Strong work ethic

Job description

We are looking for dependable, positive team members who are passionate about hospitality and serving others. Providing an exceptional guest experience is a core responsibility of this role and is required for all team members. This position is fast-paced and team-oriented, offering opportunities to learn, grow, and make a meaningful impact on our guests and community.

Our Benefits Include:

• Flexible scheduling(great for students and those with other commitments)
• Sundays off— guaranteed day off every week
• Free or discounted mealsduring shifts and on your day off
• Positive, team-focused work environment
• Paid training— no experience required, just bring a great attitude!
• Clear opportunities for growth and advancementwithin the restaurant
• Leadership development and skill-building(communication, teamwork, customer service)
• Employee recognition and appreciation(team meals, events, celebrations)
• Scholarship opportunitiesthrough Chick-fil-A Remarkable Futures
• Consistent hours availablefor strong performers

Team Member Responsibilities:

• Provide friendly, accurate, and efficient service to every guest
• Take customer orders, process payments, and ensure order accuracy
• Prepare and serve food following Chick-fil-A quality, safety, and cleanliness standards
• Maintain a clean and organized work environment, including dining room, kitchen, and restrooms
• Work as part of a team to ensure smooth daily operations during all shifts
• Follow all food safety, sanitation, and company procedures
• Communicate clearly with leaders and teammates to meet guest needs
• Handle guest concerns professionally and with a positive attitude
• Arrive on time and ready to work scheduled shifts

Physical & Work Environment Requirements

• Ability to stand for extended periods of time
• Ability to lift up to 30 lbs as needed
• Ability to work in a fast-paced environment
• Ability to work outdoors and tolerate all types of weather conditions, including heat, cold, rain, and wind (e.g., drive-thru, curbside, or order-taking roles)

Qualifications

• Must be16 years of age or older to work at this location
• Ability to workopening and/or closing shifts, including early mornings, evenings, and weekends
• Must have Saturday availability
• Reliable transportation to and from work
• Strong work ethic with a positive, team-oriented attitude
• Ability to follow directions and company standards
• Willingness to learn and take feedback
• Ability to work in a fast-paced environment
• Strong communication and customer service skills

Most Chick-fil-A® Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.