Front of House Team Leader (AM to MID)

Chick-fil-A; Oroville (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Free food

Flexible scheduling

Growth opportunities

Job summary

Chick-fil-A in Oroville is seeking an FOH Team Leader to grow as a developing leader while serving guests and leading front-of-house operations. You will own assigned areas, communicate expectations, delegate tasks, and coach teammates to maintain high standards.

The role includes scheduling, opening/closing duties, and contributing to a positive, team-focused environment. It offers hourly pay and growth opportunities within a values-driven restaurant.

Qualifications

• Developing leader with focus on serving guests
• Ability to coach and develop teammates
• Strong communication and interpersonal skills

Responsibilities

• Lead Front of House areas and model excellent execution
• Set clear expectations and delegate tasks to Team Members
• Provide base-level coaching on performance, attitude, chemistry, coachability and influence
• Support speed of service, order accuracy and hospitality
• Use structured problem solving and suggest solutions to Team Leaders
• Train and reinforce team member execution using standard tools
• Perform authorized cash-accountability tasks after training
• Develop leadership skills for future responsibilities

Skills

Leadership potential

Guest service focus

Communication skills

Problem solving

Job description

AM TO MID ONLY

OROVILLE CHICK-FIL-A

FOH TEAM LEADER - HIRING POSTING

Where people grow, connect, and belong.

Position Summary

The FOH Team Leader is a developing leader who continues to serve guests and execute at a high level while beginning to lead others. Team Leaders take ownership of assigned Front of House areas, communicate expectations, delegate tasks, provide base-level coaching, solve problems, and support Coordinators in creating excellent shifts.

What You'll Do

• Lead within assigned Front of House areas while continuing to model excellent Team Member execution.
• Set clear expectations, delegate appropriate tasks, follow up, and help Team Members execute to standard.
• Provide base-level coaching and reinforce Performance, Attitude, Chemistry, Coachability, and positive Influence.
• Support Speed of Service, Order Accuracy, hospitality, cleanliness, stocking, and operational readiness.
• Use structured problem solving and bring potential solutions when communicating challenges to Team Leaders.
• Train and reinforce Team Member execution using approved restaurant training tools and standards.
• Perform authorized cash-accountability responsibilities after appropriate training.
• Continue developing the communication, judgment, situational awareness, and leadership skills needed for Team Leader responsibility.

Compensation & Benefits

Pay: $21.50-22.50 per hour.

Work Schedule: This is an hourly role generally expected to work approximately 20-40 hours per week based on business needs. Schedule requirements may include opening, closing, peak periods, weekends, and special events.

Health Insurance: Employer contribution toward health insurance for eligible Full-Time Team Captains.

Free Food: Complimentary Team Member meals in accordance with restaurant policy.

Flexible Scheduling: Scheduling designed to support both restaurant needs and Team Member availability.

Growth Opportunities: Leadership development and opportunities for continued career advancement.

Our Mission

Care for people, welcome everyone, own the standard

Our Values

Accountability Welcoming Caring Servant Leadership Trustworthy

Our Vision

We lead the brand standard by being trustworthy, being welcoming, caring and being a leader through service.

What We Expect From You

Performance - How well you execute. Consistently perform your responsibilities with urgency, accuracy, reliability, and excellence. Follow established standards and continually look for opportunities to improve.

Attitude - What you bring into the room. Approach work, challenges, guests, and teammates with positivity, maturity, grit, and a solutions-focused mindset. Your attitude affects the environment around you.

Chemistry - How you work with others. Build trust, communicate respectfully, support your teammates, and contribute to an environment where people feel cared for, connected, and that they belong. Put the success of the team ahead of personal preference.

Coachability - How you respond to feedback. Receive coaching with humility and maturity. Ask questions when you are unsure, apply feedback, and demonstrate a genuine commitment to learning and growth.

Influence - How you show up and impact others. Recognize that your presence affects the people around you, regardless of title. Warmly greet every guest and Team Member you encounter, treat others with genuine care and respect, and offer a fond farewell. Use your words, actions, energy, and presence to positively influence our environment.

What We're Looking For

• Strong personal performance and consistent demonstration of our expectations.
• A desire to grow as a leader and an 'own your growth' mentality.
• Good verbal communication and interpersonal relationship skills.
• Developing situational awareness and decision-making ability.
• Willingness to coach, encourage, and appropriately hold peers and Team Members accountable.
• A solutions-focused mindset and willingness to bring ideas, not just problems.
• Availability that supports the leadership needs agreed upon for the role, including applicable peak periods and weekends.
• Ability to perform the essential functions of the role, with or without reasonable accommodation.

Why Become a Team Leader?

Team Leader is designed as a bridge between being a strong Team Member and becoming a Coordinator. You'll receive opportunities to practice leadership in real operations, develop others, solve problems, and build the skills needed for greater responsibility while contributing to a place where people grow, connect, and belong.

Work Environment

This position is performed in person at Oroville Chick-fil-A. The restaurant environment may include prolonged standing and walking, reaching, bending, lifting, carrying, repetitive motion, heat, cold, noise, wet surfaces, and cleaning products.

This position is performed in person at Oroville Chick-fil-A and may include Front of House, Back of House, or cross-training assignments. The restaurant environment or this position may include prolonged standing and walking, reaching, bending, lifting, pushing and carrying 40 pound bags and boxes, repetitive motion, heat, cold, noise, wet surfaces, and cleaning products.

Essential functions include performing basic mathematical calculations, memorizing menus, and multi tasking.

OROVILLE CHICK-FIL-A IS AN EQUAL OPPORTUNITY EMPLOYER

State and federal laws prohibit discrimination in employment because of race, color, national origin, ancestry, sex, gender (including gender identity and gender expression), religion, age, mental or physical disability, military or veteran status, medical condition, marital status, sexual orientation, pregnancy, reproductive health decision making, or any other characteristic protected by federal, state or local law.

Working at a Chick‑Fil‑A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick‑Fil‑A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.