Front of House Team Leader

Chick-fil-A; Raytown (MO); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Mentorship from Operator

Growth and development

Scholarships

Competitive pay

Free Chicken

Job summary

Chick-fil-A Raytown is seeking a Team Leader to help support senior leadership in daily operations and to coach and develop teammates. You will uphold brand standards, maintain a fast pace, and set a positive tone for shifts. This on-site role offers opportunities for growth, mentorship from experienced operators, and a supportive team culture.

We value integrity, urgency, and a passion for serving others. Full-time and part-time positions are available, with scholarships, development, and

Qualifications

• Loves serving and helping others
• Customer service oriented
• Strong communication skills
• Strong interpersonal skills
• Detail‑oriented
• Able to multi‑task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Team Player
• Have the ability to stand for long periods of time
• Ability to work in a fast‑paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility

Responsibilities

• Uphold Chick‑fil‑A standards for quality and service
• Honor and encourage others to follow the vision and values of the Restaurant
• Must have a strong sense of urgency
• Be team‑oriented, dependable, with a strong work ethic and strong communication
• Work on their feet for several hours at a time
• Demonstrate consistency and reliability
• Participating operationally in day‑to‑day activities in a high‑volume, fast‑paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Set the tone for a shift, and act as a role model for our team
• Shift lead and/or assist shift leader
• Count drawers
• Excellent communication skills, both written and spoken

Skills

Customer service

Communication

Interpersonal skills

Detail‑oriented

Multitasking

Teamwork

Flexible schedule

Stand for long hours

Fast-paced environment

People skills

Customer service excellence

Team member issues management

Job description

“We are in the people business.” - S. Truett Cathy, Founder of Chick-fil-A

Join our team!

We are looking for hardworking leaders who are passionate about serving others, carry a positive attitude, a strong sense of urgency and are committed to excellence in everything they do!

Here at Chick-fil-A Raytown we believe in creating a positive impact for anyone who comes in contact with Chick-fil-A and Team Leaders are a key component.

Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence. They are responsible for the execution of daily operations and are responsible for coaching and developing team members. Team leaders must embody Chick-fil-A Raytown’s values and help create a positive culture of growth and belonging .They are also responsible for communicating goals, expectations, brand standards and ultimately setting the tone for the team.

Our Values:

At Chick-fil-A Raytown we want to be a L.I.G.H.T

L – Learn Together

We encourage and inspire one another towards growth.

I – Integrity

We build trust with each other through telling the truth and doing what’s right.

G – Give Your Best

We pursue excellence in every interaction, every task, and every shift.

H – Help Others First

We serve our teammates and guests with humility, putting others before ourselves.

T – Thrive with Joy

We will have fun together as we create memorable experiences for everyone we serve.

If you love leading others, have a passion for serving, and are committed to excellence, Chick-fil-A Raytown is the right place to work!

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay
• Free Chicken!

Team Leader Responsibilities:

• Uphold Chick-fil-A standards for quality and service
• Honor and encourage others to follow the vision and values of the Restaurant
• Must have a strong sense of urgency
• Be team-oriented, dependable, with a strong work ethic and strong communication
• Work on their feet for several hours at a time
• Demonstrate consistency and reliability
• Be adaptable and efficient Participating operationally in day-to-day activities in a high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Set the tone for a shift, and act as a role model for our team
• Shift lead and/or assist shift leader
• Count drawers
• Excellent communication skills, both written and spoken

Qualifications:

• Loves serving and helping others
• Customer service oriented
• Strong communication skills
• Strong interpersonal skills
• Detail‑oriented
• Able to multi‑task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Team Player
• Have the ability to stand for long periods of time
• Ability to work in a fast‑paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility

Growth Opportunities

At Chick-fil-A Raytown, we believe in growth and development.

We are committed to helping you grow through our training, leadership development, and other opportunities for advancement.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people‑focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.