Front of House Support - Server Assistant

SanTan Brewing + Distilling; Chandler (AZ); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Competitive wages

Weekly cash tips

Discounts on food & beverages

Paid training

Paid Sick Time

Medical, vision and dental benefits

401k matching

Job summary

SanTan Brewing Company in Chandler, AZ is seeking Support Staff to join our team. This position offers an energetic, guest-focused environment with weekly cash tips, food and beverage discounts, and opportunities for advancement.

Competitive wages with paid training and benefits for eligible employees, plus a supportive team and a commitment to quality service. Join a growing family-owned brewery and Spirit House experience in the East Valley.

Qualifications

• Customer-service oriented with a friendly attitude.
• Experience in fast-paced hospitality environment.
• Able to stand for long periods and lift up to 55 lbs.

Responsibilities

• Uphold company values and promote a safe, positive work environment.
• Assist serving staff and maintain cleanliness of work areas.
• Work weekends and holidays as required.
• Maintain high floor awareness to support coworkers.
• Follow all required safety procedures and SOPs.
• Communicate respectfully with fellow team members.

Job description

Description

SanTan Brewing Company is looking for Support Staff to join our team in Chandler, AZ.

Located in the Phoenix metro’s East Valley, SanTan was founded in 2007 in downtown Chandler, where we continue to operate a 15-bbl brewery & restaurant in our original location. In 2013, we added a production facility with a 50-bbl brewhouse, where we package beer in both cans and draft. SanTan branched out into distilled spirits in 2017 and in 2019 expanded to include Spirit House; a cocktail-driven bar with a delicious food menu, lounge-like atmosphere and knowledgeable, approachable staff. A clear departure from the standard craft cocktail bar, Spirit House aims to demystify the world of distilling and flavor pairing through friendly education and quality service. We're devoted to uncommon quality for everyday occasions and we are looking for eager, energetic and friendly team members who share our vision!

We are looking for leaders who have passion for hospitality and thrive in a fast-paced environment.

• Competitive wages
• Weekly cash tips
• Discounts on food, beverages, merchandise and SanTan Brewing Company sponsored concerts
• Paid training and opportunity for advancement
• Paid Sick Time
• Medical, vision and dental benefits available for employees working 30hrs/week
• 401k matching after 1 year

This position does comply with the Arizona Minimum Wage Tip Credit in accordance with AZ Statute 23-363(C): Industrial Commission of Arizona and tips cash weekly with

hourly wage payouts bi-weekly.

Strong candidates will:

• Have a great attitude
• Have an outgoing personality and desire to be a phenomenal teammate
• Be hard working & productive
• Be passionate about customer service & craft beer
• Be flexible with open weekend availability
• Will love to learn and have fun while creating a safe and positive work environment for guests and employees alike
• Have excelled as a host, expeditor, or server assistant/bar back at a neighborhood family style restaurant/ bar for at least 1 year (not night clubs or resorts)

Primary responsibilities:

• Uphold company values, abide by company policies, procedures and promote a safe, positive work environment at all times
• Act as an extension of the serving staff ensuring proper cleanup after guests, opening and closing duties, and maintaining cleanliness of all work areas.
• Work weekends and holidays
• Maintain a high level of floor awareness during shift so that you may be able find all areas that require extra support to coworkers.
• Follow all required safety and standard operating procedures
• Request real time help from supervisors or other managers when needed
• Communicate and treat fellow co-workers and other members of the SanTan team with respect
• Adhere to a “Safety Always” mindset and comply with safety policies & programs
• Approach every task with quality in mind, paying attention to detail & accuracy

Other Responsibilities:

• We are looking for someone who is very punctual and rarely misses work.
• Must be available weekends.

Requirements

All employees are expected to be able to:

• Maintain a strong focus on quality, safety and efficiency, constantly evaluating work practices in the spirit of “always improving.”
• Communicate effectively and openly with team members
• Work in kitchen/restaurant environments which may be loud, hot, humid, or have wet/slippery floors
• Multi-task and follow standard operating procedures
• Bend, crawl, twist, turn, lift, kneel, climb ladders and stairs
• Stand for prolonged periods
• Work indoors, outdoors, and in food trucks when necessary
• Safely work in and around confined spaces
• Regularly lift/carry heavy objects (55 lbs.) repeatedly and safely above waist-level
• Occasionally move heavy objects with equipment (165 lbs.)